My Recently Visited Services
Student living in the residence halls can use this ticket to report an issues with door access.
Provide event or instruction-related A/V equipment for on campus use.
Need help with a login/password issue? Open a ticket to request assistance from IT.
Request to have approved users added to a course in Brightspace.
Need help with a software issue? Open a ticket to request assistance from IT.
Work with an instructional designer to design and develop a new online or hybrid course. Courses developed through this service do not require a separate Course Design Review (OSCQR) at the end.
Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.
Request disconnection of bridge (i.e., one location of a phone line that is configured to ring in two or more locations).
Determine resources and configure the memory, CPU and storage allocation from the specifications given from the requestor.
Configuration and installation of security software on the server (antivirus, firewall, and security updates). The installation of any other software and license needed to be implemented agreed by both parties.
Request a Brightspace development shell.
Have a question about technology on campus? This is a good place to start.
Support and training for the deployment of departmental electronic course evaluations (Watermark Course Evaluations & Surveys).
Display, and/or scheduling of digital media on electronic signage displays across campus.
Request a session with Instructional Design and Distance Learning (IDDL) to meet your professional development needs.
Turnitin Feedback Studio is a similar text detection software that instructors may require students to use at Buffalo State. This software may be used as an educational tool to assist students in learning how to properly cite resources, to decrease instances of academic misconduct, and/or to assist in the identification of acts of academic misconduct.
Are you a student looking for a rewarding IT job on campus? Apply for a job with Information Technology.
Need help with an email issue? Open a ticket to request assistance from IT.
Do you have questions about our web accessibility policy and standards, or have a web accessibility concern you would like to report? The campus community and members of the public are encouraged to open a ticket to initiate a request with the college's web team.
Request replacement equipment or initiate the purchase of new hardware.
Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.
Need help with a presentation system issue in a classroom? Open a ticket to request assistance from IT.
Support and training on YuJa Video that provides restricted access streaming of copyright and faculty created materials for students in courses and on websites.
Request access to spaces on campus that require the use of electronic access control.