My Recently Visited Services
Student living in the residence halls can use this ticket to report an issues with door access.
Request a session with Instructional Design and Distance Learning (IDDL) to meet your professional development needs.
Register for a workshop on the use of campus technologies such as Brightspace, Microsoft Teams Meetings, YuJa Enterprise Video Platform, or Office 365.
Request replacement equipment or initiate the purchase of new hardware.
Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.
Creation of a Google mail account for School of Education faculty who, as part of their coursework, are teaching the use of Google Classroom to Buffalo State students who will eventually go on to careers in K-12 education.
Report an issue with printing at a library print station: releasing jobs, printing errors, print quality issues
Have a question about technology on campus? This is a good place to start.
Work with an instructional designer to design and develop a new online or hybrid course. Courses developed through this service do not require a separate Course Design Review (OSCQR) at the end.
Request phone based audio conferencing service hosted by Intercall.
Need help with a software issue? Open a ticket to request assistance from IT.
Need help with a login/password issue? Open a ticket to request assistance from IT.
Request access to spaces on campus that require the use of electronic access control.
Need help with a door access issue? Open a ticket to request assistance from IT.
Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.
Need help with a computer or network printer issue? Open a ticket to request assistance from IT.
Support and training on YuJa Video that provides restricted access streaming of copyright and faculty created materials for students in courses and on websites.
Request assistance from the Marketing and Communications Office with design, signature logos, writing, editing, and printing/production. Note: If you are seeking services from Kaylene Waite in the Design and Print Center, please go to https://designandprint.buffalostate.edu to fill out the job request form for that office.
Request the merger of course sections into a single Brightspace course site.
Need to make a video? Complete this request form to have our Video Production team assist with your video project.
Determine resources and configure the memory, CPU and storage allocation from the specifications given from the requestor.
Configuration and installation of security software on the server (antivirus, firewall, and security updates). The installation of any other software and license needed to be implemented agreed by both parties.
Need photographs taken? Complete this request form to have Marketing and Communications assist with your project. Professional headshots will be taken once a semester; please visit LibCal to sign-up.
Request installation of a bridge connection on a standard (non-VoIP) phone line.
Need to share some news with Marcom? Complete this request form to have your story published.
Weekly reconciliation of Purchase Requisitions submitted for Technology Fee, account 900820-00 are emailed to authorized personnel.