My Recently Visited Services

Request move of an existing phone line from one location to another (standard or VoIP).


Request installation of a bridge connection on a standard (non-VoIP) phone line.


Need help with a login/password issue? Open a ticket to request assistance from IT.


Turnitin Feedback Studio is a similar text detection software that instructors may require students to use at Buffalo State. This software may be used as an educational tool to assist students in learning how to properly cite resources, to decrease instances of academic misconduct, and/or to assist in the identification of acts of academic misconduct.


Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.


Have a question about technology on campus? This is a good place to start.


Request a hardware token for use with multi-factor authentication (MFA).


Request a new shared Public Folder (e.g. calendar) in Outlook for your department.


Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.


Request assistance from the Marketing and Communications Office with design, signature logos, writing, editing, and printing/production. Note: If you are seeking services from Kaylene Waite in the Design and Print Center, please go to https://designandprint.buffalostate.edu to fill out the job request form for that office.


Captioning requested through this service is submitted by IDDL staff to Rev.com for captioning with 24 hour turnaround time for files 60 minutes or less and 99% accuracy.


Display, and/or scheduling of digital media on electronic signage displays across campus.


Need professional photographs taken? Complete this request form to have our photographer assist with your project.


Support and training on Ensemble Video that provides restricted access streaming of copyright and faculty created materials for students in courses and on websites.


Need to make a video? Complete this request form to have our Video Production team assist with your video project.


Request a session with Instructional Design and Distance Learning (IDDL) to meet your professional development needs.


Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.


Request a new or replacement Buffalo State ID card.


Student living in the residence halls can use this ticket to report an issues with door access.


Request phone based audio conferencing service hosted by Intercall.


Request caller ID on a standard (non-VoIP) phone line.


Determine resources and configure the memory, CPU and storage allocation from the specifications given from the requestor.
Configuration and installation of security software on the server (antivirus, firewall, and security updates). The installation of any other software and license needed to be implemented agreed by both parties.


Use this request form to surrender campus-owned computers or printers that are no longer being used.


Request assistance with a phone or phone line issue.