My Recently Visited Services
Student living in the residence halls can use this ticket to report an issues with door access.
Request move of an existing phone line from one location to another (standard or VoIP).
Display, and/or scheduling of digital media on electronic signage displays across campus.
Creation of a Google mail account for School of Education faculty who, as part of their coursework, are teaching the use of Google Classroom to Buffalo State students who will eventually go on to careers in K-12 education.
Need help with an email issue? Open a ticket to request assistance from IT.
Need help with a login/password issue? Open a ticket to request assistance from IT.
Help with digital capture of content for a class or event. Recorded or live.
Request a session with Instructional Design and Distance Learning (IDDL) to meet your professional development needs.
Request a VoIP report for Enterprise Communication Center (ECC) call activity.
Request assistance with the recovery of data from a campus-owned client device (due to accidental deletion or data loss due to hardware failure).
Request the merger of course sections into a single Brightspace course site.
Request assistance from Information Technology for issues related to Managed Print Services
Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.
Need help with a door access issue? Open a ticket to request assistance from IT.
Work with an instructional designer to design and develop a new online or hybrid course. Courses developed through this service do not require a separate Course Design Review (OSCQR) at the end.
Request to have approved users added to a course in Brightspace.
Request reset of voicemail password (standard or VoIP).
Provide event or instruction-related A/V equipment for on campus use.
Have a question about technology on campus? This is a good place to start.
Support and training for the deployment of departmental electronic course evaluations (Watermark Course Evaluations & Surveys).
Report an issue with Banner Communication Management (BCM) or have IT schedule a one-time or recurring communications (daily, weekly, monthly).
Use this request form to surrender campus-owned computers or printers that are no longer being used.