My Recently Visited Services
Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.
Need photographs taken? Complete this request form to have Marketing and Communications assist with your project. Professional headshots will be taken once a semester; please visit LibCal to sign-up.
Request move of an existing phone line from one location to another (standard or VoIP).
Need help with a door access issue? Open a ticket to request assistance from IT.
Request access to spaces on campus that require the use of electronic access control.
Need help with a login/password issue? Open a ticket to request assistance from IT.
Have a question about technology on campus? This is a good place to start.
Faculty can request the creation of a Microsoft Team and SharePoint site for their course.
Request the run of the BDR Disposition Evaluator process to apply disposition dates to documents in Banner Document Management.
Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.
Request a Brightspace development shell.
Need help with a software issue? Open a ticket to request assistance from IT.
Support and training for the deployment of departmental electronic course evaluations (Watermark Course Evaluations & Surveys).
Student living in the residence halls can use this ticket to report an issues with door access.
Determine resources and configure the memory, CPU and storage allocation from the specifications given from the requestor.
Configuration and installation of security software on the server (antivirus, firewall, and security updates). The installation of any other software and license needed to be implemented agreed by both parties.
Request the merger of course sections into a single Brightspace course site.
Need help with an email issue? Open a ticket to request assistance from IT.
Request replacement equipment or initiate the purchase of new hardware.
Register for a workshop on the use of campus technologies such as Brightspace, Microsoft Teams Meetings, YuJa Enterprise Video Platform, or Office 365.
Display, and/or scheduling of digital media on electronic signage displays across campus.
Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.
Request a session with Instructional Design and Distance Learning (IDDL) to meet your professional development needs.
Support and training on YuJa Video that provides restricted access streaming of copyright and faculty created materials for students in courses and on websites.
Request assistance from Information Technology for issues related to Managed Print Services