My Recently Visited Services
Student living in the residence halls can use this ticket to report an issues with door access.
Have a question about technology on campus? This is a good place to start.
Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.
Request a hardware token for use with multi-factor authentication (MFA).
Request the merger of course sections into a single Brightspace course site.
Need to make a video? Complete this request form to have our Video Production team assist with your video project.
Need professional photographs taken? Complete this request form to have our photographer assist with your project.
Request assistance from the Marketing and Communications Office with design, signature logos, writing, editing, and printing/production. Note: If you are seeking services from Kaylene Waite in the Design and Print Center, please go to https://designandprint.buffalostate.edu to fill out the job request form for that office.
Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.
Request access to spaces on campus that require the use of electronic access control.
Captioning requested through this service is submitted by IDDL staff to Rev.com for captioning with 24 hour turnaround time for files 60 minutes or less and 99% accuracy.
Request phone based audio conferencing service hosted by Intercall.
Need help with a login/password issue? Open a ticket to request assistance from IT.
Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.
Request the restoration of course content OR student data from an archived Blackboard course.
Display, and/or scheduling of digital media on electronic signage displays across campus.
Need help with a presentation system issue in a classroom? Open a ticket to request assistance from IT.
Request assistance from Information Technology for issues related to Managed Print Services
Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.
Request to have approved users added to a course in Brightspace.
Request a Brightspace development shell.
Request replacement equipment or initiate the purchase of new hardware.
Need help with a software issue? Open a ticket to request assistance from IT.