My Recently Visited Services
Request access to spaces on campus that require the use of electronic access control.
Student living in the residence halls can use this ticket to report an issues with door access.
Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.
Need to make a video? Complete this request form to have our Video Production team assist with your video project.
Support and training for the deployment of departmental electronic course evaluations (Watermark Course Evaluations & Surveys).
Provide event or instruction-related A/V equipment for on campus use.
Technical support provided in designated instructional spaces and conference rooms for two-way live, real-time video and audio for Buffalo State related academic and administrative activities.
Have a question about technology on campus? This is a good place to start.
Need help with a login/password issue? Open a ticket to request assistance from IT.
Do you have questions about our web accessibility policy and standards, or have a web accessibility concern you would like to report? The campus community and members of the public are encouraged to open a ticket to initiate a request with the college's web team.
Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.
Need help with an email issue? Open a ticket to request assistance from IT.
Need help with a Qualtrics issue? Open a ticket to request assistance from IT.
Support and training on YuJa Video that provides restricted access streaming of copyright and faculty created materials for students in courses and on websites.
Request assistance from Information Technology for issues related to Managed Print Services
Need professional photographs taken? Complete this request form to have our photographer assist with your project.
Determine resources and configure the memory, CPU and storage allocation from the specifications given from the requestor.
Configuration and installation of security software on the server (antivirus, firewall, and security updates). The installation of any other software and license needed to be implemented agreed by both parties.
Need help with a presentation system issue in a classroom? Open a ticket to request assistance from IT.
Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.
Request a session with Instructional Design and Distance Learning (IDDL) to meet your professional development needs.
Formal evaluation of project requests via IT governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.
Weekly reconciliation of Purchase Requisitions submitted for Academic Discretionary Funds: Academic & Scientific Equipment (A&SE) 860095-00
and Academic Equipment Replacement (AERF) 860096-00. This report is emailed to authorized personnel on a weekly basis
Request the restoration of course content OR student data from an archived Blackboard course.