My Recently Visited Services

Student living in the residence halls can use this ticket to report an issues with door access.


Need help with a login/password issue? Open a ticket to request assistance from IT.


Request assistance from Information Technology for issues related to Managed Print Services


Request remote access to a Windows desktop on campus.


Support and training on YuJa Video that provides restricted access streaming of copyright and faculty created materials for students in courses and on websites.


Technical support provided in designated instructional spaces and conference rooms for two-way live, real-time video and audio for Buffalo State related academic and administrative activities.


Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.


Request a session with Instructional Design and Distance Learning (IDDL) to meet your professional development needs.


Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.


Captioning requested through this service is submitted by IDDL staff to Rev.com for captioning with 24 hour turnaround time for files 60 minutes or less and 99% accuracy.


Request a new or replacement Buffalo State ID card.


Request the merger of course sections into a single Brightspace course site.


Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.


Are you a student looking for a rewarding IT job on campus? Apply for a job with Information Technology.


Have a question about technology on campus? This is a good place to start.


Request assistance with a phone or phone line issue.


Request installation of a bridge connection on a standard (non-VoIP) phone line.


Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.


Request assistance from the Marketing and Communications Office with design, signature logos, writing, editing, and printing/production. Note: If you are seeking services from Kaylene Waite in the Design and Print Center, please go to https://designandprint.buffalostate.edu to fill out the job request form for that office.


Need professional photographs taken? Complete this request form to have our photographer assist with your project.


Need to make a video? Complete this request form to have our Video Production team assist with your video project.


Display, and/or scheduling of digital media on electronic signage displays across campus.


Generation of reports/data from the college official frozen files for enrollment, degrees granted, retention, graduation and human resources (HRMS) official data (payroll 17) systems based on requestor specifications.