My Recently Visited Services

Request remote access to a Windows desktop on campus.


Need help with a login/password issue? Open a ticket to request assistance from IT.


Request disconnection of standard or VoIP phone.


Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.


Request a hardware token for use with multi-factor authentication (MFA).


Request assistance from the Marketing and Communications Office to help generate publicity for an upcoming event or initiative.


Report an issue with printing at a library print station: releasing jobs, printing errors, print quality issues


Support and training on test scoring using bubble sheets in Gradescope


Request installation of new phone line (standard or VoIP).


Request access to spaces on campus that require the use of electronic access control.


Use this request form to surrender campus-owned computers or printers that are no longer being used.


The Intent to Teach Online or Hybrid Course service supports faculty who plan to offer a course in an online or hybrid modality for the first time. This service initiates the approval process required by Buffalo State's DOPS IV:07:04 Online and Hybrid Course Offering Policy and helps ensure that courses are developed using established online teaching and course design standards.


Faculty can request the creation of a Microsoft Team and SharePoint site for their course.


Weekly reconciliation of Purchase Requisitions submitted for Academic Discretionary Funds: Academic & Scientific Equipment (A&SE) 860095-00
and Academic Equipment Replacement (AERF) 860096-00. This report is emailed to authorized personnel on a weekly basis


Request a VoIP report for Enterprise Communication Center (ECC) call activity.


Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.


Have a question about technology on campus? This is a good place to start.


Request replacement equipment or initiate the purchase of new hardware.


Student living in the residence halls can use this ticket to report an issues with door access.


Request new equipment from Telecomm.


Support and training on YuJa Video that provides restricted access streaming of copyright and faculty created materials for students in courses and on websites.


Request assistance from Information Technology for issues related to Managed Print Services


Request the merger of course sections into a single Brightspace course site.


Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.