My Recently Visited Services
Generation of reports/data from the college official frozen files for enrollment, degrees granted, retention, graduation and human resources (HRMS) official data (payroll 17) systems based on requestor specifications.
Support and training for the deployment of departmental electronic course evaluations (Watermark Course Evaluations & Surveys).
Student living in the residence halls can use this ticket to report an issues with door access.
Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.
Request the run of the BDR Disposition Evaluator process to apply disposition dates to documents in Banner Document Management.
Need help with a login/password issue? Open a ticket to request assistance from IT.
Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.
Request replacement equipment or initiate the purchase of new hardware.
Audio and Video design and space improvement services for the academic and administrative departments of Buffalo State. Includes computing hardware and software.
Request the merger of course sections into a single Brightspace course site.
Request assistance from Information Technology for issues related to Managed Print Services
Have a question about technology on campus? This is a good place to start.
Request a session with Instructional Design and Distance Learning (IDDL) to meet your professional development needs.
Request to have approved users added to a course in Brightspace.
Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.
Faculty within the School of Education may request access for students pursuing careers in K-12 education and who are registered in courses teaching the use of Google Classroom.
Support and training on YuJa Video that provides restricted access streaming of copyright and faculty created materials for students in courses and on websites.
Formal evaluation of project requests via IT governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.
Request the addition/removal of voicemail from an existing phone line.
Determine resources and configure the memory, CPU and storage allocation from the specifications given from the requestor.
Configuration and installation of security software on the server (antivirus, firewall, and security updates). The installation of any other software and license needed to be implemented agreed by both parties.
Are you a student looking for a rewarding IT job on campus? Apply for a job with Information Technology.
Display, and/or scheduling of digital media on electronic signage displays across campus.
Weekly reconciliation of Purchase Requisitions submitted for Academic Discretionary Funds: Academic & Scientific Equipment (A&SE) 860095-00
and Academic Equipment Replacement (AERF) 860096-00. This report is emailed to authorized personnel on a weekly basis
Request removal of access to spaces on campus that require the use of electronic access control.
Request move of an existing phone line from one location to another (standard or VoIP).