My Recently Visited Services
Student living in the residence halls can use this ticket to report an issues with door access.
Request to have approved users added to a course in Brightspace.
Request a Brightspace development shell.
Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.
Have a question about technology on campus? This is a good place to start.
Request access to spaces on campus that require the use of electronic access control.
Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.
Request replacement equipment or initiate the purchase of new hardware.
Request assistance with D2L Brightspace
Captioning requested through this service is submitted by IDDL staff to Rev.com for captioning with 24 hour turnaround time for files 60 minutes or less and 99% accuracy.
Request a session with Instructional Design and Distance Learning (IDDL) to meet your professional development needs.
Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.
Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.
Need help with a computer or network printer issue? Open a ticket to request assistance from IT.
Need help with a login/password issue? Open a ticket to request assistance from IT.
Support and training for the deployment of departmental electronic course evaluations (Watermark Course Evaluations & Surveys).
Turnitin Feedback Studio is a similar text detection software that instructors may require students to use at Buffalo State. This software may be used as an educational tool to assist students in learning how to properly cite resources, to decrease instances of academic misconduct, and/or to assist in the identification of acts of academic misconduct.
Buffalo State faculty and staff may request a Brightspace Community Organization for campus-related activities.
Help with digital capture of content for a class or event. Recorded or live.
Request the merger of course sections into a single Brightspace course site.
Request assistance with the recovery of data from a campus-owned client device (due to accidental deletion or data loss due to hardware failure).
Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.
Need professional photographs taken? Complete this request form to have our photographer assist with your project.
Display, and/or scheduling of digital media on electronic signage displays across campus.