Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.
Need help with a login/password issue? Open a ticket to request assistance from RITE Services.
Need help with a presentation system issue in a classroom? Open a ticket to request assistance from RITE Services.
Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.
Use this request form to begin an inquiry concerning the status of a previously surrendered campus computer.
Introductory to advanced training on use of TurningPoint student response system, system troubleshooting.
Support and training on Ensemble Video that provides restricted access streaming of copyright and faculty created materials for students in courses and on websites.
Turnitin Feedback Studio is a similar text detection software that instructors may require students to use at Buffalo State. This software may be used as an educational tool to assist students in learning how to properly cite resources, to decrease instances of academic misconduct, and/or to assist in the identification of acts of academic misconduct.
Provide event or instruction-related A/V equipment for on campus use.
Request a new or replacement Buffalo State ID card.
Request software for a faculty/staff computer, classroom computer or in a student computer lab.
Request a training session with an Instructional Design & Training (IDT) team member on the use of campus technologies such as Blackboard Learn, Blackboard Collaborate, Ensemble Media Server or Office 365.
Review of proposals received through governance. Project proposal routing process and status:
Formal evaluation of project requests via RITE governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.
Need help with a Banner SSB or Banner INB issue? Open a ticket to request assistance from RITE Services.
Support and training for Blackboard Learn for online, hybrid and face to face courses.
Need help with an email issue? Open a ticket to request assistance from RITE Services.
Request access to spaces on campus that require the use of electronic access control.
Need help with a door access issue? Open a ticket to request assistance from RITE Services.
Need help with a computer or printer issue? Open a ticket to request assistance from RITE Services.
Request assistance configuring your campus e-mail account on a mobile device.
Request assistance with the recovery of data from a campus-owned client device (due to accidental deletion or data loss due to hardware failure).
Need help with a software issue? Open a ticket to request assistance from RITE Services.
Request toner and paper for printers in the campus pay to print system.
Have a question about technology on campus? This is a good place to start.
Request the installation/setup of pay-to-print for student use in a computer lab.