My Recently Visited Services
Request a hardware token for use with multi-factor authentication (MFA).
Request a Brightspace development shell.
Student living in the residence halls can use this ticket to report an issues with door access.
Have a question about technology on campus? This is a good place to start.
Request the merger of course sections into a single Brightspace course site.
Request a session with Instructional Design and Distance Learning (IDDL) to meet your professional development needs.
Formal evaluation of project requests via IT governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.
Request assistance from the Marketing and Communications Office with design, signature logos, writing, editing, and printing/production. Note: If you are seeking services from Kaylene Waite in the Design and Print Center, please go to https://designandprint.buffalostate.edu to fill out the job request form for that office.
Need help with a presentation system issue in a classroom? Open a ticket to request assistance from IT.
Generation of reports/data from the college official frozen files for enrollment, degrees granted, retention, graduation and human resources (HRMS) official data (payroll 17) systems based on requestor specifications.
Need help with a software issue? Open a ticket to request assistance from IT.
Need help with an email issue? Open a ticket to request assistance from IT.
Request move of an existing phone line from one location to another (standard or VoIP).
Use this request form to surrender campus-owned computers or printers that are no longer being used.
Audio and Video design and space improvement services for the academic and administrative departments of Buffalo State. Includes computing hardware and software.
Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.
Request replacement equipment or initiate the purchase of new hardware.
Display, and/or scheduling of digital media on electronic signage displays across campus.
Need help with a computer or network printer issue? Open a ticket to request assistance from IT.
Request reset of voicemail password (standard or VoIP).
Support and training for the deployment of departmental electronic course evaluations (Watermark Course Evaluations & Surveys).
Request assistance from Information Technology for issues related to Managed Print Services