My Recently Visited Services

Request installation of new phone line (standard or VoIP).


Support and training on test scoring using bubble sheets in Gradescope


Audio and Video design and space improvement services for the academic and administrative departments of Buffalo State. Includes computing hardware and software.


Request a session with Instructional Design and Distance Learning (IDDL) to meet your professional development needs.


Student living in the residence halls can use this ticket to report an issues with door access.


Need help with a login/password issue? Open a ticket to request assistance from IT.


Request the restoration of course content OR student data from an archived Blackboard course.


Support and training for the deployment of departmental electronic course evaluations (Watermark Course Evaluations & Surveys).


Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.


Register for a workshop on the use of campus technologies such as Brightspace, Microsoft Teams Meetings, YuJa Enterprise Video Platform, or Office 365.


Request assistance with the recovery of data from a campus-owned client device (due to accidental deletion or data loss due to hardware failure).


Request the addition/removal of voicemail from an existing phone line.


Turnitin Feedback Studio is a similar text detection software that instructors may require students to use at Buffalo State. This software may be used as an educational tool to assist students in learning how to properly cite resources, to decrease instances of academic misconduct, and/or to assist in the identification of acts of academic misconduct.


Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.


Request the run of the BDR Disposition Evaluator process to apply disposition dates to documents in Banner Document Management.


Request replacement equipment or initiate the purchase of new hardware.


Are you a student looking for a rewarding IT job on campus? Apply for a job with Information Technology.


Use this request form to surrender campus-owned computers or printers that are no longer being used.


Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.


Request access to spaces on campus that require the use of electronic access control.


Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.


Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.


Request the merger of course sections into a single Brightspace course site.


Generation of reports/data from the college official frozen files for enrollment, degrees granted, retention, graduation and human resources (HRMS) official data (payroll 17) systems based on requestor specifications.