Request access to spaces on campus that require the use of electronic access control.
Have a question about technology on campus? This is a good place to start.
Request software for a faculty/staff computer, classroom computer or a student computer lab.
Need help with an email issue? Open a ticket to request assistance from RITE Services.
Use this request form to begin an inquiry concerning the status of a previously surrendered campus computer.
Request assistance configuring your campus e-mail account on a mobile device.
Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.
Need help with a computer or printer issue? Open a ticket to request assistance from RITE Services.
Need help with a software issue? Open a ticket to request assistance from RITE Services.
Need help with a login/password issue? Open a ticket to request assistance from RITE Services.
Need help with a door access issue? Open a ticket to request assistance from RITE Services.
Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.
Review of proposals received through governance. Project proposal routing process and status:
Formal evaluation of project requests via RITE governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.
Banner is Buffalo State’s Student Information System. Integrated with systems in most major functional areas, Banner supports Admissions, Financial Aid, Student Records, Student Accounts, Housing, Advisement, and many other student services.
Phone based audio conferencing service hosted by Intercall.
Request a training session with an Instructional Design & Training (IDT) team member on the use of campus technologies such as Blackboard Learn, Blackboard Collaborate, Ensemble Media Server or Office 365.
Operation and support of automated lecture capture systems on campus installed in TECH 160, 258 and 358.
Request a new or replacement Buffalo State ID card.
Need help with KiSSFLOW? If you're an existing KiSSFLOW user, you can open a ticket to request assistance from RITE Services.
Support and training on Ensemble Video that provides restricted access streaming of copyright and faculty created materials for students in courses and on websites.
Use this request form to surrender campus-owned computers that are no longer being used.
Support and training for the deployment of departmental electronic course evaluations (EvaluationKIT - EK).
Support for Blackboard Learn for online, hybrid and face to face courses.
Support and training on Blackboard Collaborate web conferencing/collaboration tool that can be integrated within Blackboard Learn.
Concerned about a suspicious email you received? Report potential phishing/spam email to RITE Services.