My Recently Visited Services

Request disconnection of bridge (i.e., one location of a phone line that is configured to ring in two or more locations).


Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.


Information Technology (IT) can provide assistance to departments requiring second level support of vendor supported Point-of-Sale systems.


Request the merger of course sections into a single Brightspace course site.


Weekly reconciliation of Purchase Requisitions submitted for Academic Discretionary Funds: Academic & Scientific Equipment (A&SE) 860095-00
and Academic Equipment Replacement (AERF) 860096-00. This report is emailed to authorized personnel on a weekly basis


Have a question about technology on campus? This is a good place to start.


Request Slate CRM access for current Buffalo State employees.


Request assistance with a phone or phone line issue.


Request a hardware token for use with multi-factor authentication (MFA).


Student living in the residence halls can use this ticket to report an issues with door access.


Request removal of access to spaces on campus that require the use of electronic access control.


Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.


Need help with a Qualtrics issue? Open a ticket to request assistance from IT.


Request installation of a bridge connection on a standard (non-VoIP) phone line.


Need help with a login/password issue? Open a ticket to request assistance from IT.


Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.


Request remote access to a Windows desktop on campus.


Request the setup of scan to email functionality on a network printer/copier/scanner.


Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.


Request toner and paper for printers in the campus pay to print system.


Request the restoration of course content OR student data from an archived Blackboard course.


Captioning requested through this service is submitted by IDDL staff to Rev.com for captioning with 24 hour turnaround time for files 60 minutes or less and 99% accuracy.


Request assistance from the Marketing and Communications Office to help generate publicity for an upcoming event or initiative.


Use this request form to surrender campus-owned computers or printers that are no longer being used.


Request assistance from the Marketing and Communications Office with design, signature logos, writing, editing, and printing/production. Note: If you are seeking services from Kaylene Waite in the Design and Print Center, please go to https://designandprint.buffalostate.edu to fill out the job request form for that office.