My Recently Visited Services
Request the addition/removal of voicemail from an existing phone line.
Need help with a login/password issue? Open a ticket to request assistance from IT.
Need help with an email issue? Open a ticket to request assistance from IT.
Have a question about technology on campus? This is a good place to start.
Request replacement equipment or initiate the purchase of new hardware.
Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.
Student living in the residence halls can use this ticket to report an issues with door access.
Request disconnection of bridge (i.e., one location of a phone line that is configured to ring in two or more locations).
Need help with a presentation system issue in a classroom? Open a ticket to request assistance from IT.
Creation of a Google mail account for School of Education faculty who, as part of their coursework, are teaching the use of Google Classroom to Buffalo State students who will eventually go on to careers in K-12 education.
Request a hardware token for use with multi-factor authentication (MFA).
Help with digital capture of content for a class or event. Recorded or live.
Need help with a computer or network printer issue? Open a ticket to request assistance from IT.
Request access to spaces on campus that require the use of electronic access control.
Buffalo State faculty and staff may request a Brightspace Community Organization for campus-related activities.
Captioning requested through this service is submitted by IDDL staff to Rev.com for captioning with 24 hour turnaround time for files 60 minutes or less and 99% accuracy.
Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.
Support and training for the deployment of departmental electronic course evaluations (Watermark Course Evaluations & Surveys).
Request assistance from Information Technology for issues related to Managed Print Services
Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.
Request assistance from the Marketing and Communications Office with design, signature logos, writing, editing, and printing/production. Note: If you are seeking services from Kaylene Waite in the Design and Print Center, please go to https://designandprint.buffalostate.edu to fill out the job request form for that office.
Need help with a Qualtrics issue? Open a ticket to request assistance from IT.