My Recently Visited Services
Request the merger of course sections into a single Brightspace course site.
Have a question about technology on campus? This is a good place to start.
Audio and Video design and space improvement services for the academic and administrative departments of Buffalo State. Includes computing hardware and software.
Register for a workshop on the use of campus technologies such as Brightspace, Microsoft Teams Meetings, YuJa Enterprise Video Platform, or Office 365.
Need help with a presentation system issue in a classroom? Open a ticket to request assistance from IT.
Need help with a login/password issue? Open a ticket to request assistance from IT.
Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.
Request the restoration of course content OR student data from an archived Blackboard course.
Need help with an email issue? Open a ticket to request assistance from IT.
Request a Brightspace development shell.
Use this request form to surrender campus-owned computers or printers that are no longer being used.
Captioning requested through this service is submitted by IDDL staff to Rev.com for captioning with 24 hour turnaround time for files 60 minutes or less and 99% accuracy.
Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.
Formal evaluation of project requests via IT governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.
Faculty can request the creation of a Microsoft Team and SharePoint site for their course.
Generation of reports/data from the college official frozen files for enrollment, degrees granted, retention, graduation and human resources (HRMS) official data (payroll 17) systems based on requestor specifications.
Work with an instructional designer to design and develop a new online or hybrid course. Courses developed through this service do not require a separate Course Design Review (OSCQR) at the end.
Request access to spaces on campus that require the use of electronic access control.
Support and training for the deployment of departmental electronic course evaluations (Watermark Course Evaluations & Surveys).
Do you have questions about our web accessibility policy and standards, or have a web accessibility concern you would like to report? The campus community and members of the public are encouraged to open a ticket to initiate a request with the college's web team.
Provide event or instruction-related A/V equipment for on campus use.
Request replacement equipment or initiate the purchase of new hardware.
Request toner and paper for printers in the campus pay to print system.
Request assistance with the recovery of data from a campus-owned client device (due to accidental deletion or data loss due to hardware failure).
Student living in the residence halls can use this ticket to report an issues with door access.