My Recently Visited Services
Audio and Video design and space improvement services for the academic and administrative departments of Buffalo State. Includes computing hardware and software.
Request to have approved users added to a course in Brightspace.
Request a Brightspace development shell.
Request the merger of course sections into a single Brightspace course site.
Use this request form to surrender campus-owned computers or printers that are no longer being used.
Report an issue with printing at a library print station: releasing jobs, printing errors, print quality issues
Student living in the residence halls can use this ticket to report an issues with door access.
Have a question about technology on campus? This is a good place to start.
Display, and/or scheduling of digital media on electronic signage displays across campus.
Faculty can request the creation of a Microsoft Team and SharePoint site for their course.
Request move of an existing phone line from one location to another (standard or VoIP).
Request the addition/removal of voicemail from an existing phone line.
Request reset of voicemail password (standard or VoIP).
Determine resources and configure the memory, CPU and storage allocation from the specifications given from the requestor.
Configuration and installation of security software on the server (antivirus, firewall, and security updates). The installation of any other software and license needed to be implemented agreed by both parties.
Provide event or instruction-related A/V equipment for on campus use.
Need help with a login/password issue? Open a ticket to request assistance from IT.
Need help with a software issue? Open a ticket to request assistance from IT.
Need help with an email issue? Open a ticket to request assistance from IT.
Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.
Technical support provided in designated instructional spaces and conference rooms for two-way live, real-time video and audio for Buffalo State related academic and administrative activities.
Request the setup of scan to email functionality on a network printer/copier/scanner.
Request assistance from Information Technology for issues related to Managed Print Services