My Recently Visited Services
Request reset of voicemail password (standard or VoIP).
Student living in the residence halls can use this ticket to report an issues with door access.
Have a question about technology on campus? This is a good place to start.
Request a session with Instructional Design and Distance Learning (IDDL) to meet your professional development needs.
Request access to spaces on campus that require the use of electronic access control.
Creation of a Google mail account for School of Education faculty who, as part of their coursework, are teaching the use of Google Classroom to Buffalo State students who will eventually go on to careers in K-12 education.
Request move of an existing phone line from one location to another (standard or VoIP).
Need help with a login/password issue? Open a ticket to request assistance from IT.
Request a Brightspace development shell.
Request assistance from the Marketing and Communications Office with design, signature logos, writing, editing, and printing/production. Note: If you are seeking services from Kaylene Waite in the Design and Print Center, please go to https://designandprint.buffalostate.edu to fill out the job request form for that office.
Request replacement equipment or initiate the purchase of new hardware.
Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.
Are you a student looking for a rewarding IT job on campus? Apply for a job with Information Technology.
Request removal of access to spaces on campus that require the use of electronic access control.
Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.
Display, and/or scheduling of digital media on electronic signage displays across campus.
Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.
Report an issue with Banner Communication Management (BCM) or have IT schedule a one-time or recurring communications (daily, weekly, monthly).
Faculty can request the creation of a Microsoft Team and SharePoint site for their course.
Request Microsoft Teams Meeting assistance
Need help with a software issue? Open a ticket to request assistance from IT.
Request assistance with D2L Brightspace
Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.
Request assistance from Information Technology for issues related to Managed Print Services