My Recently Visited Services
Need help with a door access issue? Open a ticket to request assistance from IT.
Request a Brightspace development shell.
Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.
Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.
Do you have questions about our web accessibility policy and standards, or have a web accessibility concern you would like to report? The campus community and members of the public are encouraged to open a ticket to initiate a request with the college's web team.
Generation of reports/data from the college official frozen files for enrollment, degrees granted, retention, graduation and human resources (HRMS) official data (payroll 17) systems based on requestor specifications.
Need help with a login/password issue? Open a ticket to request assistance from IT.
Have a question about technology on campus? This is a good place to start.
Faculty can request the creation of a Microsoft Team and SharePoint site for their course.
Student living in the residence halls can use this ticket to report an issues with door access.
Request phone based audio conferencing service hosted by Intercall.
Request a hardware token for use with multi-factor authentication (MFA).
Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.
Weekly reconciliation of Purchase Requisitions submitted for Technology Fee, account 900820-00 are emailed to authorized personnel.
Weekly reconciliation of Purchase Requisitions submitted for Academic Discretionary Funds: Academic & Scientific Equipment (A&SE) 860095-00
and Academic Equipment Replacement (AERF) 860096-00. This report is emailed to authorized personnel on a weekly basis
Technical support provided in designated instructional spaces and conference rooms for two-way live, real-time video and audio for Buffalo State related academic and administrative activities.
Display, and/or scheduling of digital media on electronic signage displays across campus.
Request assistance with the recovery of data from a campus-owned client device (due to accidental deletion or data loss due to hardware failure).
Request access to spaces on campus that require the use of electronic access control.
Determine resources and configure the memory, CPU and storage allocation from the specifications given from the requestor.
Configuration and installation of security software on the server (antivirus, firewall, and security updates). The installation of any other software and license needed to be implemented agreed by both parties.
Formal evaluation of project requests via IT governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.