My Recently Visited Services

Student living in the residence halls can use this ticket to report an issues with door access.


Provide event or instruction-related A/V equipment for on campus use.


Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.


Need help with a software issue? Open a ticket to request assistance from IT.


Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.


Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.


Request new equipment from Telecomm.


Weekly reconciliation of Purchase Requisitions submitted for Technology Fee, account 900820-00 are emailed to authorized personnel.


Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.


Work with an instructional designer to design and develop a new online or hybrid course. Courses developed through this service do not require a separate Course Design Review (OSCQR) at the end.


Need help with a door access issue? Open a ticket to request assistance from IT.


Request a hardware token for use with multi-factor authentication (MFA).


Request the merger of course sections into a single Brightspace course site.


Generation of reports/data from the college official frozen files for enrollment, degrees granted, retention, graduation and human resources (HRMS) official data (payroll 17) systems based on requestor specifications.


Turnitin Feedback Studio is a similar text detection software that instructors may require students to use at Buffalo State. This software may be used as an educational tool to assist students in learning how to properly cite resources, to decrease instances of academic misconduct, and/or to assist in the identification of acts of academic misconduct.


Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.


Request disconnection of standard or VoIP phone.


Request access to spaces on campus that require the use of electronic access control.


Need help with a login/password issue? Open a ticket to request assistance from IT.


Audio and Video design and space improvement services for the academic and administrative departments of Buffalo State. Includes computing hardware and software.


Are you a student looking for a rewarding IT job on campus? Apply for a job with Information Technology.


Faculty within the School of Education may request access for students pursuing careers in K-12 education and who are registered in courses teaching the use of Google Classroom.


Request assistance with a phone or phone line issue.


Need help with a presentation system issue in a classroom? Open a ticket to request assistance from IT.


Request the setup of scan to email functionality on a network printer/copier/scanner.