My Recently Visited Services
Need help with a computer or network printer issue? Open a ticket to request assistance from IT.
Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.
Generation of reports/data from the college official frozen files for enrollment, degrees granted, retention, graduation and human resources (HRMS) official data (payroll 17) systems based on requestor specifications.
Have a question about technology on campus? This is a good place to start.
Request the merger of course sections into a single Brightspace course site.
Request replacement equipment or initiate the purchase of new hardware.
Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.
Need help with a login/password issue? Open a ticket to request assistance from IT.
Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.
Need help with a presentation system issue in a classroom? Open a ticket to request assistance from IT.
Request a Brightspace development shell.
Request assistance from Information Technology for issues related to Managed Print Services
Need help with an email issue? Open a ticket to request assistance from IT.
Request access to spaces on campus that require the use of electronic access control.
Display, and/or scheduling of digital media on electronic signage displays across campus.
Request to have approved users added to a course in Brightspace.
Request assistance with D2L Brightspace
Request a hardware token for use with multi-factor authentication (MFA).
Turnitin Feedback Studio is a similar text detection software that instructors may require students to use at Buffalo State. This software may be used as an educational tool to assist students in learning how to properly cite resources, to decrease instances of academic misconduct, and/or to assist in the identification of acts of academic misconduct.
Determine resources and configure the memory, CPU and storage allocation from the specifications given from the requestor.
Configuration and installation of security software on the server (antivirus, firewall, and security updates). The installation of any other software and license needed to be implemented agreed by both parties.
Student living in the residence halls can use this ticket to report an issues with door access.
Support and training on YuJa Video that provides restricted access streaming of copyright and faculty created materials for students in courses and on websites.
Information Technology (IT) can provide assistance to departments requiring second level support of vendor supported Point-of-Sale systems.
Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.