Gradescope Bubble Sheet Assistance

Service Description

Support and training on test scoring using bubble sheets with Gradescope which is integrated within Blackboard Learn.

Standard Features

  • Integration within Blackboard Learn 
  • Assistance setting up assignment/answer key in Gradescope 
  • Assistance scanning bubble sheets and uploading to Gradescope 

Optional Features

Self-service resources available for Gradescope:

Roles and Responsibilities

Instructional Design & Distance Learning:

  • Provide and communicate training opportunities
  • Provide assistance setting up assignment/answer key in Gradescope 

IT Help Desk:

  • Provide assistance scanning bubble sheets and uploading to Gradescope 

Customer:

  • Provide details related to request (e.g. coure name/CRN, date of test, etc).

How to Request     

Click the Open a Ticket button at the top of this page and complete the request form.

Service Audience 

Faculty.

Service Level Agreement

Response and resolution times are based on operational hours (Monday through Friday from 8:00AM to 5:00PM).

Service Level 2 - Normal  
Response Time 1 business day
Resolution Time 3 business days
Please Note: Response Time is measured from ticket submission date/time until the ticket is moved to an 'In Process' status. Resolution Time is measured from ticket submission date/time until the ticket is completed/resolved.

Institutional Policies

 

 
Open a Ticket

Details

Service ID: 52372
Created
Thu 8/18/22 12:40 PM
Modified
Fri 9/16/22 9:20 AM