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printerLocal printers no longer supported

In case you missed the announcement in the Daily from February, local desktop printers are no longer supported on campus. This means that the IT will no longer install, repair or move local printers such as HP OfficeJet and HP Deskjet printers. It is recommended that faculty/staff on campus use a network printer for their printing needs. Check with your department to see if there is a network printer that can be used. You can open a hardware request ticket to have IT map your department's printer to your computer.

Posted: Friday, April 16, 2021

wirelessSecure wireless certificates expire June 30, 2021

Certificates for the Buffalo State secure wireless network (Bengal) expire Saturday, June 30, 2021. To continue using the Bengal secure network after June 30, you will need to renew the certificates for your devices. To renew your device visit the Buffalo State Secure Wireless page and click Enroll Your Device. For detailed instructions on connecting specific devices to the network, visit the Networking and Wireless section of the knowledge base.

Posted: Friday, April 16, 2021

emailSupport for Outlook Personal Folders has ended

Support for Outlook Data Files, also known as "Personal Folders" or "Archive Folders," has ended. For years, these offline data files presented faculty/staff with a convenient work around to avoid the extremely small storage capacity of our old on-premise Microsoft Exchange server. With storage capacity significantly larger now, this method of storing email is obsolete. If you still use Personal/Archive Folders in Outlook, we recommend moving the items in these folders back to your "live" mailbox.

Posted: Friday, April 16, 2021

downloadDownload the full Microsoft Office suite at home

Did you know you can download the full Microsoft Office suite on your home/personal device? If you are a student, you'll find instructions here; faculty/staff will find instructions here.


Posted: Tuesday, June 2, 2020

personRequesting services for new employees

When hiring new personnel, there are several technology related services that departments need to request from Information Technology on behalf of the new employee. These services are summarized in this article - Top Services: Onboarding New Employees


Posted: Tuesday, June 2, 2020

accessBuilding and Office Access Control, and Alarms


Buffalo State IT and UPD are embarking on a project to convert some existing Sonitrol alarms to a newer technology. The new system is called RS2, and is implemented with our contractor, U&S Services, Inc

A schedule of site visits, subject to change, is posted in the Buffalo State IT Knowledge base. Site visits are scheduled for June 8 and 9, 2020, and will provide the basis for U&S technicians to begin their work installing RS2 in campus buildings. All U&S Services, Inc. technicians are informed by the regulations that allow contractors to work on campus. We hope to have this work completed over the summer months. 

Posted: Tuesday, June 2, 2020