Popular Services
Request replacement equipment or initiate the purchase of new hardware.
Request access to spaces on campus that require the use of electronic access control.
Have a question about technology on campus? This is a good place to start.
Need help with a login/password issue? Open a ticket to request assistance from IT.
Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.
Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.
Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.
Use this request form to surrender campus-owned computers or printers that are no longer being used.
Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.
Request to have approved users added to a course in Brightspace.
Request assistance from Information Technology for issues related to Managed Print Services
Request move of an existing phone line from one location to another (standard or VoIP).
Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.
Display, and/or scheduling of digital media on electronic signage displays across campus.
Need help with a computer or network printer issue? Open a ticket to request assistance from IT.
Request the setup of scan to email functionality on a network printer/copier/scanner.
Request the merger of course sections into a single Brightspace course site.
Request a Brightspace development shell.
Need help with a software issue? Open a ticket to request assistance from IT.
Support and training for the deployment of departmental electronic course evaluations (Watermark Course Evaluations & Surveys).
Student living in the residence halls can use this ticket to report an issues with door access.
Request a hardware token for use with multi-factor authentication (MFA).
Need help with a presentation system issue in a classroom? Open a ticket to request assistance from IT.