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Popular Services

Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.

Request software for a faculty/staff computer, classroom computer or a student computer lab.

Need help with a computer or printer issue? Open a ticket to request assistance from RITE Services.

Have a question about technology on campus? This is a good place to start.

Need help with a software issue? Open a ticket to request assistance from RITE Services.

Use this request form to surrender campus-owned computers that are no longer being used.

Request access to spaces on campus that require the use of electronic access control.

Request a training session with an Instructional Design & Training (IDT) team member on the use of campus technologies such as Blackboard Learn, Blackboard Collaborate, Ensemble Media Server or Office 365.

Need help with a login/password issue? Open a ticket to request assistance from RITE Services.

Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.

Support for Blackboard Learn for online, hybrid and face to face courses.

Review of proposals received through governance. Project proposal routing process and status:

Formal evaluation of project requests via RITE governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.

Request the merger of course sections into a single Blackboard course site.

Support and training for the deployment of departmental electronic course evaluations (EvaluationKIT - EK).

Need help with an email issue? Open a ticket to request assistance from RITE Services.

Need help with a door access issue? Open a ticket to request assistance from RITE Services.

Need to make a video? Complete the video intake form to have the Creative Media Services video production crew assist.

Support for designing or redesigning a course goals, materials, assessments, and integrating new technology

Process optical mark recognition (OMR) control sheets and response forms and produce reports and data files of test scores and survey responses/summary statistics.

Support and training on Ensemble Video that provides restricted access streaming of copyright and faculty created materials for students in courses and on websites.

Buffalo State College offers telephone services to administrative offices.

If you would like to receive Information Security Awareness Training for yourself, your office, an affiliated group, or your students there are options. Complete this form and we will contact you.

Phone based audio conferencing service hosted by Intercall.

Buffalo State faculty and staff may request a Blackboard Community Organization for campus-related activities.

Request assistance configuring your campus e-mail account on a mobile device.