Popular Services

Hardware Request

Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.

Software Request

Request software for a faculty/staff computer, classroom computer or a student computer lab.

General Technology Help

Have a question about technology on campus? This is a good place to start.

Hardware Issue

Need help with a computer or printer issue? Open a ticket to request assistance from RITE Services.

Computer Move, Swap or Temporary Relocation

Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.

Software Issue

Need help with a software issue? Open a ticket to request assistance from RITE Services.

Electronic Door Access

Request access to spaces on campus that require the use of electronic access control.

Computer Surrender

Use this request form to surrender campus-owned computers that are no longer being used.

Login Assistance

Need help with a login/password issue? Open a ticket to request assistance from RITE Services.

Electronic Course Evaluations (EvaluationKIT - EK)

Support and training for the deployment of departmental electronic course evaluations (EvaluationKIT - EK).

Request a training session with an Instructional Design & Training (IDT) team member on the use of campus technologies such as Blackboard Learn, Blackboard Collaborate, Ensemble Media Server or Office 365.

Email Issue

Need help with an email issue? Open a ticket to request assistance from RITE Services.

Information Security Awareness Training

If you would like to receive Information Security Awareness Training for yourself, your office, an affiliated group, or your students there are options. Complete this form and we will contact you.

Report Suspicious Email

Concerned about a suspicious email you received? Report potential phishing/spam email to RITE Services.

Electronic Door Access Issue

Need help with a door access issue? Open a ticket to request assistance from RITE Services.

RITE Enterprise Project Request

Review of proposals received through governance. Project proposal routing process and status:

Formal evaluation of project requests via RITE governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.

Video Intake Request

Need to make a video? Complete the video intake form to have the Creative Media Services video production crew assist.

Test Scoring and Survey Analysis

Process optical mark recognition (OMR) control sheets and response forms and produce reports and data files of test scores and survey responses/summary statistics.

Plagiarism Detection (Turnitin Feedback Studio)

Turnitin Feedback Studio is a similar text detection software that instructors may require students to use at Buffalo State. This software may be used as an educational tool to assist students in learning how to properly cite resources, to decrease instances of academic misconduct, and/or to assist in the identification of acts of academic misconduct.

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