Popular Services

Have a question about technology on campus? This is a good place to start.


Request replacement equipment or initiate the purchase of new hardware.


Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.


Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.


Request access to spaces on campus that require the use of electronic access control.


Request assistance from Information Technology for issues related to Managed Print Services


Need help with a software issue? Open a ticket to request assistance from IT.


Need help with a login/password issue? Open a ticket to request assistance from IT.


Use this request form to surrender campus-owned computers or printers that are no longer being used.


Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.


Need help with a computer or network printer issue? Open a ticket to request assistance from IT.


Are you a student looking for a rewarding IT job on campus? Apply for a job with Information Technology.


Need help with an email issue? Open a ticket to request assistance from IT.


Request assistance with a phone or phone line issue.


Request Slate CRM access for current Buffalo State employees.


Request move of an existing phone line from one location to another (standard or VoIP).


Need help with a door access issue? Open a ticket to request assistance from IT.


Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.


Need photographs taken? Complete this request form to have Marketing and Communications assist with your project. Professional headshots will be taken once a semester; please visit LibCal to sign-up.


Work with an instructional designer to design and develop a new online or hybrid course. Courses developed through this service do not require a separate Course Design Review (OSCQR) at the end.


Request a hardware token for use with multi-factor authentication (MFA).


Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.


Support and training for the deployment of departmental electronic course evaluations (Watermark Course Evaluations & Surveys).