Popular Services

Request replacement equipment or initiate the purchase of new hardware.


Have a question about technology on campus? This is a good place to start.


Request assistance with a phone or phone line issue.


Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.


Need help with a login/password issue? Open a ticket to request assistance from IT.


Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.


Request access to spaces on campus that require the use of electronic access control.


Student living in the residence halls can use this ticket to report an issues with door access.


Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.


Need help with a computer or network printer issue? Open a ticket to request assistance from IT.


Need help with a presentation system issue in a classroom? Open a ticket to request assistance from IT.


Request remote access to a Windows desktop on campus.


Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.


Request move of an existing phone line from one location to another (standard or VoIP).


Need help with a software issue? Open a ticket to request assistance from IT.


Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.


Use this request form to surrender campus-owned computers or printers that are no longer being used.


Formal evaluation of project requests via IT governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.


Request assistance from Information Technology for issues related to Managed Print Services


Audio and Video design and space improvement services for the academic and administrative departments of Buffalo State. Includes computing hardware and software.


Need help with a door access issue? Open a ticket to request assistance from IT.


Are you a student looking for a rewarding IT job on campus? Apply for a job with Information Technology.


Generation of reports/data from the college official frozen files for enrollment, degrees granted, retention, graduation and human resources (HRMS) official data (payroll 17) systems based on requestor specifications.