Popular Services
Request assistance from Information Technology for issues related to Managed Print Services
Have a question about technology on campus? This is a good place to start.
Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.
Request access to spaces on campus that require the use of electronic access control.
Request replacement equipment or initiate the purchase of new hardware.
Student living in the residence halls can use this ticket to report an issues with door access.
Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.
Request to have approved users added to a course in Brightspace.
Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.
The Intent to Teach Online or Hybrid Course service supports faculty who plan to offer a course in an online or hybrid modality for the first time. This service initiates the approval process required by Buffalo State's DOPS IV:07:04 Online and Hybrid Course Offering Policy and helps ensure that courses are developed using established online teaching and course design standards.
Need help with a presentation system issue in a classroom? Open a ticket to request assistance from IT.
Generation of reports/data from the college official frozen files for enrollment, degrees granted, retention, graduation and human resources (HRMS) official data (payroll 17) systems based on requestor specifications.
Need help with a software issue? Open a ticket to request assistance from IT.
Need help with a login/password issue? Open a ticket to request assistance from IT.
Request a Brightspace development shell.
Need help with an email issue? Open a ticket to request assistance from IT.
Need help with a computer or network printer issue? Open a ticket to request assistance from IT.
Report an issue with printing at a library print station: releasing jobs, printing errors, print quality issues
Are you a student looking for a rewarding IT job on campus? Apply for a job with Information Technology.
Need help with a Qualtrics issue? Open a ticket to request assistance from IT.
Need to share some news with Marcom? Complete this request form to have your story published.
Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.
Use this request form to surrender campus-owned computers or printers that are no longer being used.
Formal evaluation of project requests via IT governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.