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Popular Services

Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.

Request software for a faculty/staff computer, classroom computer or in a student computer lab.

Need help with a computer or printer issue? Open a ticket to request assistance from RITE Services.

Need help with a software issue? Open a ticket to request assistance from RITE Services.

Request access to spaces on campus that require the use of electronic access control.

Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.

Have a question about technology on campus? This is a good place to start.

Need help with a login/password issue? Open a ticket to request assistance from RITE Services.

Request the merger of course sections into a single Blackboard course site.

Support and training for Blackboard Learn for online, hybrid and face to face courses.

Need help with an email issue? Open a ticket to request assistance from RITE Services.

Request a training session with an Instructional Design & Training (IDT) team member on the use of campus technologies such as Blackboard Learn, Blackboard Collaborate, Ensemble Media Server or Office 365.

Need help with a presentation system issue in a classroom? Open a ticket to request assistance from RITE Services.

Need help with a door access issue? Open a ticket to request assistance from RITE Services.

Use this request form to surrender campus-owned computers that are no longer being used.

Support and training on Blackboard Collaborate web conferencing/collaboration tool that can be integrated within Blackboard Learn.

Request assistance configuring your campus e-mail account on a mobile device.

Assistance/workshops in developing and refreshing online courses.

Audio and Video design and space improvement services for the academic and administrative departments of Buffalo State. Includes computing hardware and software.

Introductory to advanced training on use of TurningPoint student response system, system troubleshooting.

Buffalo State faculty and staff may request a Blackboard Community Organization for campus-related activities.

Request a new or replacement Buffalo State ID card.

Support and training on Ensemble Video that provides restricted access streaming of copyright and faculty created materials for students in courses and on websites.

Process optical mark recognition (OMR) control sheets and response forms and produce reports and data files of test scores and survey responses/summary statistics.

Need help with a Banner SSB or Banner INB issue? Open a ticket to request assistance from RITE Services.