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Popular Services

Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.

Request software for a faculty/staff computer, classroom computer or a student computer lab.

Have a question about technology on campus? This is a good place to start.

Need help with a computer or printer issue? Open a ticket to request assistance from RITE Services.

Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.

Need help with a software issue? Open a ticket to request assistance from RITE Services.

Request access to spaces on campus that require the use of electronic access control.

Use this request form to surrender campus-owned computers that are no longer being used.

Need help with a login/password issue? Open a ticket to request assistance from RITE Services.

Support and training for the deployment of departmental electronic course evaluations (EvaluationKIT - EK).

Request a training session with an Instructional Design & Training (IDT) team member on the use of campus technologies such as Blackboard Learn, Blackboard Collaborate, Ensemble Media Server or Office 365.

Need help with an email issue? Open a ticket to request assistance from RITE Services.

If you would like to receive Information Security Awareness Training for yourself, your office, an affiliated group, or your students there are options. Complete this form and we will contact you.

Concerned about a suspicious email you received? Report potential phishing/spam email to RITE Services.

Need help with a door access issue? Open a ticket to request assistance from RITE Services.

Review of proposals received through governance. Project proposal routing process and status:

Formal evaluation of project requests via RITE governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.

Need to make a video? Complete the video intake form to have the Creative Media Services video production crew assist.

Process optical mark recognition (OMR) control sheets and response forms and produce reports and data files of test scores and survey responses/summary statistics.

Turnitin Feedback Studio is a similar text detection software that instructors may require students to use at Buffalo State. This software may be used as an educational tool to assist students in learning how to properly cite resources, to decrease instances of academic misconduct, and/or to assist in the identification of acts of academic misconduct.

Request a new or replacement Buffalo State ID card.

Do you have a process that needs improving? The Process Improvement Team (PIT) will evaluate your current process and your goals for improving it.

Consultation and integration of third party applications within the Blackboard LMS (Learning Management System).

Design and/or printing for College's academic and administrative needs.

Support for Blackboard Learn for online, hybrid and face to face courses.

Request the merger of course sections into a single Blackboard course site.