Popular Services
Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.
Request replacement equipment or initiate the purchase of new hardware.
Have a question about technology on campus? This is a good place to start.
Request assistance from Information Technology for issues related to Managed Print Services
Need help with a login/password issue? Open a ticket to request assistance from IT.
Request access to spaces on campus that require the use of electronic access control.
Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.
Need help with a computer or network printer issue? Open a ticket to request assistance from IT.
Request to have approved users added to a course in Brightspace.
Student living in the residence halls can use this ticket to report an issues with door access.
Need help with a Qualtrics issue? Open a ticket to request assistance from IT.
Request assistance with D2L Brightspace
Request reset of voicemail password (standard or VoIP).
Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.
Need professional photographs taken? Complete this request form to have our photographer assist with your project.
Display, and/or scheduling of digital media on electronic signage displays across campus.
Need help with a presentation system issue in a classroom? Open a ticket to request assistance from IT.
Request a Brightspace development shell.
Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.
Request the merger of course sections into a single Brightspace course site.
Formal evaluation of project requests via IT governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.
Need help with a software issue? Open a ticket to request assistance from IT.
Request a hardware token for use with multi-factor authentication (MFA).
Faculty can request the creation of a Microsoft Team and SharePoint site for their course.