My Recently Visited Services

Captioning requested through this service is submitted by IDDL staff to Rev.com for captioning with 24 hour turnaround time for files 60 minutes or less and 99% accuracy.


Request the merger of course sections into a single Brightspace course site.


Request new equipment from Telecomm.


Request assistance with a phone or phone line issue.


Need help with a login/password issue? Open a ticket to request assistance from IT.


Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.


Request a hardware token for use with multi-factor authentication (MFA).


Request disconnection of bridge (i.e., one location of a phone line that is configured to ring in two or more locations).


Student living in the residence halls can use this ticket to report an issues with door access.


Have a question about technology on campus? This is a good place to start.


Need help with a software issue? Open a ticket to request assistance from IT.


Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.


Do you have questions about our web accessibility policy and standards, or have a web accessibility concern you would like to report? The campus community and members of the public are encouraged to open a ticket to initiate a request with the college's web team.


Request access to spaces on campus that require the use of electronic access control.


Need help with an email issue? Open a ticket to request assistance from IT.


Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.


Need help with a presentation system issue in a classroom? Open a ticket to request assistance from IT.


Request replacement equipment or initiate the purchase of new hardware.


Information Technology (IT) can provide assistance to departments requiring second level support of vendor supported Point-of-Sale systems.


Request assistance from the Marketing and Communications Office with design, signature logos, writing, editing, and printing/production. Note: If you are seeking services from Kaylene Waite in the Design and Print Center, please go to https://designandprint.buffalostate.edu to fill out the job request form for that office.


Request the setup of scan to email functionality on a network printer/copier/scanner.


Request a session with Instructional Design and Distance Learning (IDDL) to meet your professional development needs.


Buffalo State faculty and staff may request a Brightspace Community Organization for campus-related activities.


Faculty can request the creation of a Microsoft Team and SharePoint site for their course.


Use this request form to surrender campus-owned computers or printers that are no longer being used.