My Recently Visited Services

Need help with a login/password issue? Open a ticket to request assistance from IT.

Request installation of a bridge connection on a standard (non-VoIP) phone line.

Generation of reports/data from the college official frozen files for enrollment, degrees granted, retention, graduation and human resources (HRMS) official data (payroll 17) systems based on requestor specifications.

Need help with an email issue? Open a ticket to request assistance from IT.

Use this request form to surrender campus-owned computers or printers that are no longer being used.

Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.

Request move of an existing phone line from one location to another (standard or VoIP).

Support and training on Ensemble Video that provides restricted access streaming of copyright and faculty created materials for students in courses and on websites.

Need help with a Qualtrics issue? Open a ticket to request assistance from IT.

Request new equipment from Telecomm.

Request the restoration of course content OR student data from an archived Blackboard course.

Register for an Instructional Design & Training (IDT) workshop on the use of campus technologies such as Brightspace, Microsoft Teams Meetings, YuJa Enterprise Video Platform, or Office 365.

Request a new shared Public Folder (e.g. calendar) in Outlook for your department.

Request installation of new phone line (standard or VoIP).

Help with digital capture of content for a class or event. Recorded or live.

Formal evaluation of project requests via IT governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.

Request a hardware token for use with multi-factor authentication (MFA).

Support and training on test scoring using bubble sheets in Gradescope

Request the merger of course sections into a single Brightspace course site.

Have a question about technology on campus? This is a good place to start.

Buffalo State faculty and staff may request a Brightspace Community Organization for campus-related activities.

Request assistance from the Marketing and Communications Office to help generate publicity for an upcoming event or initiative.