My Recently Visited Services
Need help with a software issue? Open a ticket to request assistance from IT.
Register for an Instructional Design & Training (IDT) workshop on the use of campus technologies such as Brightspace, Microsoft Teams Meetings, YuJa Enterprise Video Platform, or Office 365.
Request the setup of scan to email functionality on a network printer/copier/scanner.
Need help with a login/password issue? Open a ticket to request assistance from IT.
Need professional photographs taken? Complete this request form to have our photographer assist with your project.
Use this request form to surrender campus-owned computers or printers that are no longer being used.
Support and training for the deployment of departmental electronic course evaluations (Watermark Course Evaluations & Surveys).
Request the addition/removal of voicemail from an existing phone line.
Request a Brightspace development shell.
Buffalo State faculty and staff may request a Brightspace Community Organization for campus-related activities.
Request software for a faculty/staff computer, classroom computer or a student computer lab.
Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.
Request a session with Instructional Design and Distance Learning (IDDL) to meet your professional development needs.
Request the merger of course sections into a single Brightspace course site.
Have a new phone number? Open a ticket to have IT update your MFA verification number.
Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.
Have a question about technology on campus? This is a good place to start.
Request access to spaces on campus that require the use of electronic access control.
Generation of reports/data from the college official frozen files for enrollment, degrees granted, retention, graduation and human resources (HRMS) official data (payroll 17) systems based on requestor specifications.
Request the restoration of course content and student data (optional) from an archived Blackboard course.
Request assistance with D2L Brightspace
Formal evaluation of project requests via IT governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.
Refreshing online and hybrid courses through course design review using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.
Request Microsoft Teams Meeting assistance