Order New Equipment

Service Description

Use this form to order new equipment from Telecomm.

Standard Features

Equipment that can be ordered from Telecomm includes:

  • Basic handset for telephone (not all styles are available)
  • Basic single-line telephone (Cost: $12)
  • Handset cord (i.e., curly phone cord)
  • Silver satin cord (gray cord that plugs into wall)
  • Single-line telephone with speed dial and speakerphone caller ID (Cost: $36)
  • Two-line telephone with speed dial and speakerphone (Cost: $45)

Optional Features

There are no optional features associated with this service.

Roles and Responsibilities

User Responsibilities: 

  • User is responsible for providing details related to the request (department, name, contact number, email address, equipment selection, quantity).

Telecomm Responsibilities:

  • Telecomm staff will communicate the status of the request to the user as needed.

How to Request    

Click the Open a Ticket button and complete the request form.

If immediate assistance is required, please contact the Office of Telecommunication Services:

Service Audience 

Faculty and Staff.

Service Level Agreement

Response and resolution times are based on operational hours (Monday through Friday from 8:00AM to 5:00PM).

Telecomm Extended SLA  
Response Time 1 business day
Resolution Time 5-10 business days
Please Note: Response Time is measured from ticket submission date/time until the ticket is moved to an 'In Process' status. Resolution Time is measured from ticket submission date/time until the ticket is completed/resolved. A ticket in an 'On Hold' status (e.g. IT is waiting for additional information from the requestor) does not count toward the Resolution Time

Service Pricing

There are no costs associated with this service.

Institutional Policies

There are no Institutional Policies associated with this service.

Open a Ticket


Service ID: 41531
Wed 1/15/20 9:26 AM
Tue 2/7/23 11:40 AM