Popular Services
Request replacement equipment or initiate the purchase of new hardware.
Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.
Request access to spaces on campus that require the use of electronic access control.
Request assistance from Information Technology for issues related to Managed Print Services
Have a question about technology on campus? This is a good place to start.
Need help with a login/password issue? Open a ticket to request assistance from IT.
Request to have approved users added to a course in Brightspace.
Need help with a computer or network printer issue? Open a ticket to request assistance from IT.
Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.
Student living in the residence halls can use this ticket to report an issues with door access.
Request the merger of course sections into a single Brightspace course site.
Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.
Need help with a Qualtrics issue? Open a ticket to request assistance from IT.
Need help with a software issue? Open a ticket to request assistance from IT.
Request assistance with D2L Brightspace
Are you a student looking for a rewarding IT job on campus? Apply for a job with Information Technology.
Need help with a presentation system issue in a classroom? Open a ticket to request assistance from IT.
Display, and/or scheduling of digital media on electronic signage displays across campus.
Request toner and paper for printers in the campus pay to print system.
Formal evaluation of project requests via IT governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.
Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.
Support and training for the deployment of departmental electronic course evaluations (Watermark Course Evaluations & Surveys).
Request assistance with the recovery of data from a campus-owned client device (due to accidental deletion or data loss due to hardware failure).