Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.
Request software for a faculty/staff computer, classroom computer or a student computer lab.
Need help with a login/password issue? Open a ticket to request assistance from IT.
Have a question about technology on campus? This is a good place to start.
Need help with a computer or network printer issue? Open a ticket to request assistance from IT.
Request access to spaces on campus that require the use of electronic access control.
Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.
Production, upload, display, and/or scheduling of digital media on electronic signage displays across campus.
Use this request form to surrender campus-owned computers or printers that are no longer being used.
Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.
Refreshing online and hybrid courses through course design review using the Buffalo State Open SUNY Course Quality Review (OSCQR).
Need help with a software issue? Open a ticket to request assistance from IT.
Request assistance with a phone or phone line issue.
Generation of reports/data from the college official frozen files for enrollment, degrees granted, retention, graduation and human resources (HRMS) official data (payroll 17) systems based on requestor specifications.
Formal evaluation of project requests via IT governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.
Need help with a presentation system issue in a classroom? Open a ticket to request assistance from IT.
Need help with a door access issue? Open a ticket to request assistance from IT.
Do you have questions about our web accessibility policy and standards, or have a web accessibility concern you would like to report? The campus community and members of the public are encouraged to open a ticket to initiate a request with the college's web team.
Support for Blackboard Learn for all aspects of campus use
Request a session with Instructional Design and Distance Learning (IDDL) to meet your professional development needs.
Are you a student looking for a rewarding IT job on campus? Apply for a job with Information Technology.
Captioning requested through this service is submitted by IT staff to Rev.com for captioning with 24 hour turnaround time for files 60 minutes or less and 99% accuracy.
Technical support provided in designated instructional spaces and conference rooms for two-way live, real-time video and audio for Buffalo State related academic and administrative activities.
Support and training for the deployment of departmental electronic course evaluations (EvaluationKIT - EK).
Consultation and integration of third party applications within the Blackboard LMS (Learning Management System).