Popular Services

Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.

Request access to spaces on campus that require the use of electronic access control.

Have a question about technology on campus? This is a good place to start.

Request replacement equipment or initiate the purchase of new hardware.

Request assistance from Information Technology for issues related to Managed Print Services

Student living in the residence halls can use this ticket to report an issues with door access.

Need help with a login/password issue? Open a ticket to request assistance from IT.

Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.

Need help with a computer or network printer issue? Open a ticket to request assistance from IT.

Request to have approved users added to a course in Brightspace.

Need help with a software issue? Open a ticket to request assistance from IT.

Need help with a presentation system issue in a classroom? Open a ticket to request assistance from IT.

The Intent to Teach Online or Hybrid Course service supports faculty who plan to offer a course in an online or hybrid modality for the first time. This service initiates the approval process required by Buffalo State's DOPS IV:07:04 Online and Hybrid Course Offering Policy and helps ensure that courses are developed using established online teaching and course design standards.

Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.

Generation of reports/data from the college official frozen files for enrollment, degrees granted, retention, graduation and human resources (HRMS) official data (payroll 17) systems based on requestor specifications.

Report an issue with printing at a library print station: releasing jobs, printing errors, print quality issues

Need to share some news with Marcom? Complete this request form to have your story published.

Use this request form to surrender campus-owned computers or printers that are no longer being used.

Formal evaluation of project requests via IT governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.

Need help with an email issue? Open a ticket to request assistance from IT.

Are you a student looking for a rewarding IT job on campus? Apply for a job with Information Technology.

Need help with a door access issue? Open a ticket to request assistance from IT.

Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.

Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.

Request the merger of course sections into a single Brightspace course site.