Popular Services
Request replacement equipment or initiate the purchase of new hardware.
Have a question about technology on campus? This is a good place to start.
Request access to spaces on campus that require the use of electronic access control.
Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.
Request to have approved users added to a course in Brightspace.
Need help with a login/password issue? Open a ticket to request assistance from IT.
Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.
Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.
Student living in the residence halls can use this ticket to report an issues with door access.
Request move of an existing phone line from one location to another (standard or VoIP).
Need help with a computer or network printer issue? Open a ticket to request assistance from IT.
Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.
Request assistance from Information Technology for issues related to Managed Print Services
Need help with a door access issue? Open a ticket to request assistance from IT.
Use this request form to surrender campus-owned computers or printers that are no longer being used.
Need help with a software issue? Open a ticket to request assistance from IT.
Request a Brightspace development shell.
Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.
Need help with a presentation system issue in a classroom? Open a ticket to request assistance from IT.
Formal evaluation of project requests via IT governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.
Generation of reports/data from the college official frozen files for enrollment, degrees granted, retention, graduation and human resources (HRMS) official data (payroll 17) systems based on requestor specifications.
Need professional photographs taken? Complete this request form to have our photographer assist with your project.
Support and training on YuJa Video that provides restricted access streaming of copyright and faculty created materials for students in courses and on websites.