Popular Services

Request replacement equipment or initiate the purchase of new hardware.

Request assistance from Information Technology for issues related to Managed Print Services

Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.

Have a question about technology on campus? This is a good place to start.

Need help with a login/password issue? Open a ticket to request assistance from IT.

Request access to spaces on campus that require the use of electronic access control.

Request to have approved users added to a course in Brightspace.

Need help with a computer or network printer issue? Open a ticket to request assistance from IT.

Request assistance with a phone or phone line issue.

Request remote access to a Windows desktop on campus.

Student living in the residence halls can use this ticket to report an issues with door access.

Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.

Need professional photographs taken? Complete this request form to have our photographer assist with your project.

Need help with a Qualtrics issue? Open a ticket to request assistance from IT.

Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.

Request assistance with D2L Brightspace

Request reset of voicemail password (standard or VoIP).

Request a Brightspace development shell.

Request a hardware token for use with multi-factor authentication (MFA).

Faculty can request the creation of a Microsoft Team and SharePoint site for their course.

Need help with a presentation system issue in a classroom? Open a ticket to request assistance from IT.

Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.

Support and training for the deployment of departmental electronic course evaluations (Watermark Course Evaluations & Surveys).

Request a new or replacement Buffalo State ID card.

Formal evaluation of project requests via IT governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.