Popular Services

Request assistance with D2L Brightspace

Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.

Request software for a faculty/staff computer, classroom computer or a student computer lab.

Request a Brightspace development shell.

Request the merger of course sections into a single Brightspace course site.

Request access to spaces on campus that require the use of electronic access control.

Have a question about technology on campus? This is a good place to start.

Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.

Need help with a login/password issue? Open a ticket to request assistance from IT.

Need help with a computer or network printer issue? Open a ticket to request assistance from IT.

Refreshing online and hybrid courses through course design review using the Buffalo State Open SUNY Course Quality Review (OSCQR).

Buffalo State faculty and staff may request a Brightspace Community Organization for campus-related activities.

Have a new phone number? Open a ticket to have IT update your MFA verification number.

Consultation and integration of third party applications within the Brightpsace LMS (Learning Management System).

Use this request form to surrender campus-owned computers or printers that are no longer being used.

Request a hardware token for use with multi-factor authentication (MFA).

Request assistance with a phone or phone line issue.

Generation of reports/data from the college official frozen files for enrollment, degrees granted, retention, graduation and human resources (HRMS) official data (payroll 17) systems based on requestor specifications.

Request Microsoft Teams Meeting assistance

Need help with a software issue? Open a ticket to request assistance from IT.

Need help with an email issue? Open a ticket to request assistance from IT.

Support and training for the deployment of departmental electronic course evaluations (EvaluationKIT - EK).

Support and training on Ensemble Video that provides restricted access streaming of copyright and faculty created materials for students in courses and on websites.

Formal evaluation of project requests via IT governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.

Request removal of access to spaces on campus that require the use of electronic access control.