Popular Services

Request replacement equipment or initiate the purchase of new hardware.


Request access to spaces on campus that require the use of electronic access control.


Have a question about technology on campus? This is a good place to start.


Need help with a login/password issue? Open a ticket to request assistance from IT.


Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.


Request assistance from Information Technology for issues related to Managed Print Services


Request remote access to a Windows desktop on campus.


Request the merger of course sections into a single Brightspace course site.


Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.


Student living in the residence halls can use this ticket to report an issues with door access.


Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.


Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.


Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.


Use this request form to surrender campus-owned computers or printers that are no longer being used.


Request move of an existing phone line from one location to another (standard or VoIP).


Are you a student looking for a rewarding IT job on campus? Apply for a job with Information Technology.


Need help with a computer or network printer issue? Open a ticket to request assistance from IT.


Need help with a software issue? Open a ticket to request assistance from IT.


Request assistance with a phone or phone line issue.


Request the setup of scan to email functionality on a network printer/copier/scanner.


Request removal of access to spaces on campus that require the use of electronic access control.


Display, and/or scheduling of digital media on electronic signage displays across campus.


Need help with a presentation system issue in a classroom? Open a ticket to request assistance from IT.