Popular Services

Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.


Request access to spaces on campus that require the use of electronic access control.


Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.


Have a question about technology on campus? This is a good place to start.


Need help with a login/password issue? Open a ticket to request assistance from IT.


Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.


Use this request form to surrender campus-owned computers or printers that are no longer being used.


Request assistance with a phone or phone line issue.


Need help with a computer or network printer issue? Open a ticket to request assistance from IT.


Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.


Request Slate CRM access for current Buffalo State employees.


Are you a student looking for a rewarding IT job on campus? Apply for a job with Information Technology.


Student living in the residence halls can use this ticket to report an issues with door access.


Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.


Request remote access to a Windows desktop on campus.


Display, and/or scheduling of digital media on electronic signage displays across campus.


Request move of an existing phone line from one location to another (standard or VoIP).


Need help with a software issue? Open a ticket to request assistance from IT.


Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.


Support and training for the deployment of departmental electronic course evaluations (Watermark Course Evaluations & Surveys).


Need help with a presentation system issue in a classroom? Open a ticket to request assistance from IT.


Formal evaluation of project requests via IT governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.


Need help with an email issue? Open a ticket to request assistance from IT.