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Services or Offerings?
Buffalo State ID Card
  1. Services
  2. Infrastructure
  3. Access Control
Request a new or replacement Buffalo State ID card.
Caller ID
  1. Services
  2. Infrastructure
  3. Telecomm Services
Request caller ID on a standard (non-VoIP) phone line.
Login Assistance
  1. Services
  2. Report an Issue
Need help with a login/password issue? Open a ticket to request assistance from IT.
Report a Technology Asset
  1. Services
  2. Hardware and Software
IT will review technology assets already in place on campus and will log them into technology asset database.
IT Funding Request
  1. Services
  2. Hardware and Software
IT will review a request for Techfee funding and will help to facilitate the acquisition process.
Learning Management System (D2L Brightspace) - Report an Issue/Ask a Question to SUNY Online
  1. Services
  2. Teaching and Learning
  3. Educational Technology
  4. Learning Management System (Brightspace)
Request assistance with D2L Brightspace
Microsoft Teams Meetings Assistance
  1. Services
  2. Communication and Collaboration
Request Microsoft Teams Meeting assistance
Update MFA verification method
  1. Services
  2. Report an Issue
Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.
Software Request
  1. Services
  2. Hardware and Software
Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.
Course Design Review (OSCQR)
  1. Services
  2. Teaching and Learning
  3. Professional Development
Refreshing online and hybrid courses through course design review using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.
Electronic Door Access Removal
  1. Services
  2. Infrastructure
  3. Access Control
Request removal of access to spaces on campus that require the use of electronic access control.
Electronic Door Access
  1. Services
  2. Infrastructure
  3. Access Control
Request access to spaces on campus that require the use of electronic access control.
Electronic Door Access Issue
  1. Services
  2. Report an Issue
Need help with a door access issue? Open a ticket to request assistance from IT.
Remote Computer Access
  1. Services
  2. Hardware and Software
Request remote access to a Windows desktop on campus.
Slate CRM Access
  1. Services
  2. Administrative Applications and Reporting
  3. Slate CRM System
Request Slate CRM access for current Buffalo State employees.