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- Knowledge Base
- Self-Service Portal Help
Learn how to sign-in to the IT Self-Service Portal
- Knowledge Base
- Self-Service Portal Help
Learn how to open a ticket from the Service Catalog
- Knowledge Base
- Hardware and Software
- Mac
Learn how to install software applications on your Mac using the Self-Service application.
- Knowledge Base
- Top Services
Overview of some commonly requested services for new employees.
- Knowledge Base
- Top Services
Overview of some commonly requested services for separated employees.
- Knowledge Base
- Self-Service Portal Help
Learn how to favorite your most requested services
- Knowledge Base
- Teaching and Learning
- Educational Technology
- Bengal Success Portal (Starfish)
- Faculty & Advisers
Faculty and advisers are able to refer students to support services by sending a Referral.
- Knowledge Base
- Hardware and Software
- Windows
Learn how to install software applications on your PC using the Software Center application.
- Knowledge Base
- Networking and Wireless
Info on how to enroll your personal device for use with campus secure WiFi service, as well as network Terms of Service.
- Knowledge Base
- Accounts and Access
Learn how to reset your Buffalo State network password using the Self-Service Password Reset tool
- Knowledge Base
- Information Security
- Multi-Factor Authentication
Learn how to set up the Microsoft Authenticator app for Microsoft 365 services
- Knowledge Base
- Info for Students
- Student Email Project
Frequently asked questions related to the transition of student email services from Gmail to Outlook email as part of the Microsoft 365 (M365) upgrade.
- Knowledge Base
- Information Security
- Multi-Factor Authentication
Learn how to set up multi-factor authentication for Network logins including Microsoft 365 services and SUNY systems
- Knowledge Base
- Teaching and Learning
- Educational Technology
- Bengal Success Portal (Starfish)
- Student
The Bengal Success Portal is a tool that provides you with a central location to connect you with the people and services that can help you succeed at Buffalo State. This guide helps students get started with the Bengal Success Portal.
- Knowledge Base
- Teaching and Learning
- Accessibility
When purchasing software, hardware, electronic content, or support documentation and services (known as information and communication technology, or ICT), clearly state your accessibility requirements up-front, so potential vendors and contractors (offerors) can propose the best solution for your needs.