If you find yourself requesting the same services over and over, you may want to "Favorite" them so they are easier to locate when you need them.
Follow these steps
1. Sign In to the IT Self-Service Portal.
2. Navigate to the service that you want to favorite.
3. Click the Add to Favorites button.
4. To see the services that you've added to favorites, click Services and then navigate to the My Favorite submenu.