Faculty, staff and student who have set up Multi-Factor Authentication (MFA) for network logins can use the self-service tool to reset a forgotten password. Follow the steps below to reset your password and regain access to your account.
Step 1: Go to the password recovery site
The first step is to visit the password recovery site and identify yourself by entering your Buffalo State e-mail address:
- Go to: passwordreset.buffalostate.edu
- When the Get back into your account page appears, enter your Buffalo State email address. Then, enter the characters in the picture and click Next.
![Enter your username followed by @buffalostate.edu](https://buffalostate.teamdynamix.com/TDPortal/Images/Viewer?fileName=438573de-8550-4cad-b1d5-84e91f7e42a0.jpg)
Step 2: Choose a verification method
Choose one of the verification methods that you established when you registered Multi-Factor Authentication (MFA).
- Select one of the verification methods to text or call your phone, enter the corresponding phone number and click Next.
![Select a verification method](https://buffalostate.teamdynamix.com/TDPortal/Images/Viewer?fileName=39fd3a05-6359-43a5-8f2f-a12bfded0d3b.jpg)
- Enter the verification code you received via text or call and click Next.
![](https://buffalostate.teamdynamix.com/TDPortal/Images/Viewer?fileName=1a3ba8ba-5d93-487d-b511-324a97251b1b.jpg)
Step 3: Choose a new 15+ character password
When the choose a new password screen appears, enter your new 15+ character password or passphrase and click Finished when done.
![Choose a new password](https://buffalostate.teamdynamix.com/TDPortal/Images/Viewer?fileName=64dadfba-e4cd-4d73-a119-1ed983f91322.jpg)