When hiring new personnel, there are several technology related services that departments need to request from Information Technology. The top services related to onboarding new employees are listed below.
Network and email access
The hiring manager or secretary can request network and email access for a new employee using this service:
► Go to Network Access for New Personnel ► Click Open a Ticket
Computer, peripherals, network printers
New full-time employees are eligible for a new computer when starting employment. Hardware can be requested using this service:
► Go to Hardware Request ► Click Open a Ticket
Software
Some new personnel may require software in addition to the standard software that is pre-installed on all campus computers. Software can be requested using this service:
► Go to Software Request ► Click Open a Ticket
Shared drive or SharePoint access
The hiring manager or secretary can request access to the department's shared drive or SharePoint site for a new employee using these services:
► Go to Network Folder Access ► Click Open a Ticket
► Go to Update Microsoft Team and SharePoint site membership ► Click Open a Ticket
Electronic door access
The hiring manager or secretary can request electronic door access for a new employee using this service:
► Go to Electronic Door Access ► Click Open a Ticket
Phones and voicemail
For assistance with phones and voicemail:
► To install a new line, go to Install New Phone Line ► Click Open a Ticket
► To move a phone line, go to Move Phone Line ► Click Open a Ticket
► To reset voicemail password, go to Voicemail Password Reset ► Click Open a Ticket