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Banner is Buffalo State’s Student Information System. Integrated with systems in most major functional areas, Banner supports Admissions, Financial Aid, Student Records, Student Accounts, Housing, Advisement, and many other student services.

Process optical mark recognition (OMR) control sheets and response forms and produce reports and data files of test scores and survey responses/summary statistics.

Determine resources and configure the memory, CPU and storage allocation from the specifications given from the requestor.
Configuration and installation of security software on the server (antivirus, firewall, and security updates). The installation of any other software and license needed to be implemented agreed by both parties.

Support and training on Ensemble Video that provides restricted access streaming of copyright and faculty created materials for students in courses and on websites.

Consultation and integration of third party applications within the Blackboard LMS (Learning Management System).

Need help with a software issue? Open a ticket to request assistance from IT.

Captioning requested through this service is submitted by IT staff to Rev.com for captioning with 24 hour turnaround time for files 60 minutes or less and 99% accuracy.

Room scheduling services

Weekly reconciliation of Purchase Requisitions submitted for Technology Fee, account 900820-00 are emailed to authorized personnel.

Weekly reconciliation of Purchase Requisitions submitted for Academic Discretionary Funds: Academic & Scientific Equipment (A&SE) 860095-00
and Academic Equipment Replacement (AERF) 860096-00. This report is emailed to authorized personnel on a weekly basis