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Electronic Door Access

Service Description

RITE Services can provide Buffalo State cardholders access to spaces on campus that require the use of electronic access control (i.e., rooms that require the use of a campus ID card). 

Please Note: All requests for access must be verified and approved by authorized personnel. Authorized personnel might include the cardholder's direct supervisor, department secretary, Deans, VPs, Chairs, Directors (or their immediate assistants), or the department that oversees the location.

Standard Features

Standard Service Features include:

  • RITE Services will seek verification and approval from the owner of the space before granting access.
  • Granting the cardholder(s) access to the requested rooms/spaces.
  • Removing cardholder(s) access to rooms/spaces on campus (when access is no longer needed).
  • Scheduling time periods for available access to locations.

Optional Features

Optional Service Features include:

  • Troubleshooting denied access with valid credentials.
  • Troubleshooting non-responsive hardware or credentials.

Roles and Responsibilities

User Responsibilities:

  • User is responsible for providing details related to the request including cardholder contact information (name, Banner ID), location information (building and room) and time periods when access is needed.

RITE Services Responsibilities:

  • RITE Services will grant cardholder access per request (after seeking verification and approval from authorized authority).
  • RITE Services will communicate the status of the request to the user as needed.

How to Request    

Cardholder or authorized requester clicks the Open a Ticket button and completes the request form.. 

Instructions for multi-user requests:

If you need to request room access for multiple cardholders, please follow these steps: 

  1. Download the attached spreadsheet - "Multi-User Multi-Room Access" template.
  2. Open the file and fill in the following information:
    • The full name of each cardholder needing access    
    • The username of each cardholder needing access    
    • The Banner ID of each cardholder needing access  
    • Select the affiliation for each cardholder needing access (e.g. faculty/staff or student)
    • The access expiration date for each cardholder needing access (required for all students)
    • The Building and Room 1 location information
    • The Building and Room 2 through Building and Room 4 location information (optional)     
  3. Do a File > Save As and rename the file - "Multi-User Multi-Room Access [your department].
  4. Return here to complete the request form and upload/attach a copy of your file.

Service Audience 

Faculty, Staff, Students.

Service Level Agreement

There is no Service Level Agreement (SLA) associated with this service.

Service Pricing

There are no costs associated with this service.

Institutional Policies

Policy on the Use of Electronic Resources