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Services or Offerings?
Hardware Request
  1. Services
  2. Hardware and Software
Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.
Hardware Issue
  1. Services
  2. Report an Issue
Need help with a computer or network printer issue? Open a ticket to request assistance from IT.
A/V Space Improvement Request
  1. Services
  2. Teaching and Learning
  3. Technology Enhanced Spaces
Audio and Video design and space improvement services for the academic and administrative departments of Buffalo State. Includes computing hardware and software.
Data Recovery Assistance
  1. Services
  2. Hardware and Software
Request assistance with the recovery of data from a campus-owned client device (due to accidental deletion or data loss due to hardware failure).
Student Employment Application
  1. Services
  2. Student Employment
Are you a student looking for a rewarding IT job on campus? Apply for a job with Information Technology.
IT Funding Request
  1. Services
  2. Hardware and Software
IT will review a request for Techfee funding and will help to facilitate the acquisition process.
Electronic Door Access Issue
  1. Services
  2. Report an Issue
Need help with a door access issue? Open a ticket to request assistance from IT.
Server and Storage Provisioning (Physical and Virtual)
  1. Services
  2. Infrastructure
  3. Server Devices
Determine resources and configure the memory, CPU and storage allocation from the specifications given from the requestor.
Configuration and installation of security software on the server (antivirus, firewall, and security updates). The installation of any other software and license needed to be implemented agreed by both parties.
Visix Digital Signage
  1. Services
  2. Communication and Collaboration
Production, upload, display, and/or scheduling of digital media on electronic signage displays across campus.
Report a Technology Asset
  1. Services
  2. Hardware and Software
IT will review technology assets already in place on campus and will log them into technology asset database.
General Technology Help
  1. Services
  2. Report an Issue
Have a question about technology on campus? This is a good place to start.
Student Response Systems (TurningPoint Clickers and ResponseWare)
  1. Services
  2. Teaching and Learning
  3. Educational Technology
Introductory to advanced training on use of TurningPoint student response system, system troubleshooting.
Technology Consulting Services
  1. Services
  2. Professional Services
  3. General Technology Consulting
Technology consulting services to ensure that we make the best possible choices when considering technology use and adoption across campus.
Phone Issue
  1. Services
  2. Infrastructure
  3. Telecomm Services
Request assistance with a phone or phone line issue.
Electronic Door Access
  1. Services
  2. Infrastructure
  3. Access Control
Request access to spaces on campus that require the use of electronic access control.