Request a Session from Instructional Design and Distance Learning (IDDL)

Service Description

Use the Book an Appointment button to schedule a session with Instructional Design and Distance Learning (IDDL) to meet your professional development needs.

Standard Features

The Instructional Design & Distance Learning (IDDL) team provides workshops to faculty and staff on the use of technology for academic and professional purposes. They assist faculty with the design and development of online, hybrid, and web-enhanced courses and modules, including support for designing or redesigning a course goals, materials, assessments, and integrating new technology. IDDL offers training and support through the Book an Appointment button for the following:

Optional Features

Roles and Responsibilities

User Responsibilities:

  • The requester is responsible for providing details related to the request. 
  • The requester is responsible for notifying IDDL if user is unable to attend a scheduled session.

Service Holder Responsibilities:

  • Instructional Design & Distance Learning will utilize Microsoft Bookings to schedule an appointment and send information on how to attend the session.
  • IDDL staff will notify the requester if appointments need to be changed or cancelled.

How to Request    

Click the Book an Appointment button and complete the request form.

Service Audience 

Faculty and Staff. 

Service Level Agreement

Response and resolution times are based on operational hours (Monday through Friday from 8:00AM to 5:00PM).

Service Level 2 - Normal  
Response Time 1 business day
Resolution Time 3 business days
Please Note: Response Time is measured from ticket submission date/time until the ticket is moved to an 'In Process' status. Resolution Time is measured from ticket submission date/time until the ticket is completed/resolved.

Institutional Policies

There are no Institutional Policies associated with this service.

 
Book an Appointment

Details

Service ID: 18920
Created
Thu 3/30/17 8:49 PM
Modified
Wed 9/8/21 10:20 AM