Service Request/Assistance
Managed Print Services
Service request (TDx ticket) for all Managed Print Service device issues: error messages, out of paper/toner/staples, general assistance with device functionality, request a new device, request ADA compliance considerations.
General Information
Buffalo State Managed Print Services
An overview of the Managed Print Services initiative, recommendations, and resources.
Strategies to Reduce Printing
Recommendations and resources available to help reduce campus reliance on printed materials.
Managed Print Locations
A live report of all Managed Print Service supported device locations on campus.
How To Articles
Managed Print Services - Enrollment
Enroll your user ID and authenticate your account to use Managed Print Service devices across campus.
Managed Print Services - Reset Pharos Passcode
How to reset your Pharos provided passcode, which can be used in place of your ID card at Managed Print Service devices.
Managed Print Services - Pharos Secure Print
How to print using Pharos and Managed Print Service devices.
Managed Print Services - Pharos Secure Scan
How to scan using Pharos and Managed Print Service devices.