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Electronic Course Evaluations (EvaluationKIT - EK)

Service Description

Support and training for the deployment of departmental electronic course evaluations. Requests for departmental course evaluation deployment need to be made prior to the dealines to ensure standard features are completed for a successful deployment.

Deadlines to request service: Fall Semester - October 15; Spring Semester - March 15; Other - one month in advance.

Timeline Template:

  • Pre-Survey Announcement – (1 week prior to deployment)
  • Project Deployment – (2 weeks from Emergency CEP Day)
  • Project End – (Emergency CEP Day)
  • Report Released – (Friday After Final Grades Close)

Processing of the request and the completion of the Standard Features may take up to a month. If service requests are not made prior to the deadline, EvaluationKIT cannot be utilized and departments will need to make alternative arrangements.

Please Note: Requester for a departmental course evaluation deployment needs to be a department secretary, Dean, VP, or Chair.

Standard Features

  • Creation of Departmental Electronic Course Evaluations utilizing EvaluationKIT
  • Training and consultation
  • Importing of all departmental courses and users from Blackboard
  • Creation and managing of Project deployment settings (one survey, standard deployment date) 
  • Support for general questions and issues

Optional Features

Addition of customized questions to the course evaluation. Requester will need to create the customized survey and add to specified courses.

Roles and Responsibilities

RITE: (EKAdmin)

  • Create departmental surveys
  • Train requester
  • Import all departmental courses and users from Blackboard
  • Create and manage Project deployment settings, including standard deployment dates
    • In the case of multiple departments requesting deployment from the same school, a common survey and deployment date will be utilized
    • RITE reserves the right to adjust deployment dates

Requester:

Instructor, Students, and Others

  • Provide the name of the course evaluation and any other pertinent information

Department Representative ( EK Node Admin)

  • Request service prior to the deadline dates posted above
  • Provide course evaluation questions
  • Attend training
  • Provide departmental course catalog prefixes (e.g. ENG, SOC, HIS)
  • Utilize EvaluationKIT Admin interface to verify the following
    • Project Settings
    • Verify that the correct courses have been imported
    • Remove nonessential courses
    • Verify or remove listed instructors.
      • NOTE: After a project has deployed, no additional courses or surveys can be added. Requester will need to make alternative arrangements with their department.
  • For the addition of customized questions to the course evaluation: create customized survey and add to specified courses
  • Communicate with department and instructors in regards to the electronic course evaluations 

Request Service or Support     

Click the Open a Ticket button and complete the request form.

Service Audience 

Departmental-level staff

Service Level Agreement

Response and resolution times are based on operational hours (Monday through Friday from 8:00AM to 5:00PM).

EvaluationKIT SLA  
Response Time 1 business day
Resolution Time 20 business days
Please Note: Processing of the request and the completion of the Standard Features may take up to a month. If service requests are not made prior to the deadline, EvaluationKIT cannot be utilized and departments will need to make alternative arrangements.

Institutional Policies

Policy on the Use of Electronic Resources

Guidelines for Maintaining the Security, Confidentiality and Integrity of Customer Information