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How To: Open a ticket from the IT Self-Service Portal

software on a campus computer Request the purchase of hardware such as a computer or printer Request network access for a new employee Follow these steps to open a ticket 1. Locate the

Protect yourself from phishing scams

who have Multi-Factor Authentication set up for their network sign-ins can change their password using the self-service reset tool. Students can also reset their network password from Banner. Call

Brightspace FAQ Resources (Students)

Desk at (716) 878-4357 or submit a Login Assistance request on the school's service portal. The Buffalo State Brightspace Sign-in Page uses the same Network login credentials as things like the

Forward your Student Gmail to your personal email account

Microsoft 365 using their Network credentials. Students who currently have Google accounts will be moved to Outlook on Monday, May 22nd, 2023. These students will keep access to their Google

Set up the Authenticator web browser extension

currently have a cellphone to use with MFA. Follow these steps to set up and configure the extension with your Buffalo State network account. Install the Authenticator extension The Authenticator

Student Email Project - FAQs

365 account using your network password (the same password you use to sign-in to most other campus systems).  Will MFA be required to sign-in to Microsoft 365? As part of the SUNY-wide

Supported Computer Hardware/Software

and faculty/staff using their campus Network credentials. Many common programs that would otherwise require an individual purchase have free alternatives which can be searched via the AlternativeTo site.

Verifying Courses and Instructors – Course Evaluations and Surveys (CES)

> click the + icon. A new pop-up window will appear. Search by username (network name or the beginning of their email). Leave the setting as Enroll As Instructor. Do Not enter in the Email

Microsoft 365 Glossary

the time. Yammer An "enterprise social networking service" used for communication within the Buffalo State organization, or subgroups created within it. Update, poll, or praise your colleagues; create public or private Yammer groups; conduct conversations; or share files, photos and videos.

Examples of real Buffalo State phishing emails

ability to access the recipient’s files, credentials, networked folders, etc. In some cases, clicking on the link will take the recipient to a form asking the recipient to enter their Buffalo State

Proposed IT Governance Structure

events that have or may have an impact on the campus community. Current Membership Tom Killian - Director, Information Technology Network and Telecommunications Infrastructure (co-chair

Tips for Online Student Success

classmates. Contact peers to reduce loneliness and to keep motivated. Use course features and areas designed to facilitate networking and connect with classmates. Access peers for help as