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How To: Open a ticket from the IT Self-Service Portal
software on a campus computer
Request the purchase of hardware such as a computer or printer
Request network access for a new employee
Follow these steps to open a ticket
1. Locate the
Protect yourself from phishing scams
who have Multi-Factor Authentication set up for their network sign-ins can change their password using the self-service reset tool. Students can also reset their network password from Banner.
Call
Brightspace FAQ Resources (Students)
Desk at (716) 878-4357 or submit a Login Assistance request on the school's service portal.
The Buffalo State Brightspace Sign-in Page uses the same Network login credentials as things like the
Forward your Student Gmail to your personal email account
Microsoft 365 using their Network credentials.
Students who currently have Google accounts will be moved to Outlook on Monday, May 22nd, 2023. These students will keep access to their Google
Set up the Authenticator web browser extension
currently have a cellphone to use with MFA. Follow these steps to set up and configure the extension with your Buffalo State network account.
Install the Authenticator extension
The Authenticator
Student Email Project - FAQs
365 account using your network password (the same password you use to sign-in to most other campus systems).
Will MFA be required to sign-in to Microsoft 365?
As part of the SUNY-wide
Supported Computer Hardware/Software
and faculty/staff using their campus Network credentials. Many common programs that would otherwise require an individual purchase have free alternatives which can be searched via the AlternativeTo site.
Verifying Courses and Instructors – Course Evaluations and Surveys (CES)
> click the + icon.
A new pop-up window will appear. Search by username (network name or the beginning of their email). Leave the setting as Enroll As Instructor. Do Not enter in the Email
Microsoft 365 Glossary
the time.
Yammer
An "enterprise social networking service" used for communication within the Buffalo State organization, or subgroups created within it. Update, poll, or praise your colleagues; create public or private Yammer groups; conduct conversations; or share files, photos and videos.
Examples of real Buffalo State phishing emails
ability to access the recipient’s files, credentials, networked folders, etc. In some cases, clicking on the link will take the recipient to a form asking the recipient to enter their Buffalo State
Proposed IT Governance Structure
events that have or may have an impact on the campus community.
Current Membership
Tom Killian - Director, Information Technology Network and Telecommunications Infrastructure (co-chair
Tips for Online Student Success
classmates.
Contact peers to reduce loneliness and to keep motivated.
Use course features and areas designed to facilitate networking and connect with classmates.
Access peers for help as