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Services or Offerings?
Request caller ID on a standard (non-VoIP) phone line.

Request a new or replacement Buffalo State ID card.

Request assistance with a phone or phone line issue.

Request new equipment from Telecomm.

Request phone based audio conferencing service hosted by Intercall.

IT will review technology assets already in place on campus and will log them into technology asset database.

IT will review a request for Techfee funding and will help to facilitate the acquisition process.

Support for Blackboard Learn for all aspects of campus use

Register for an Instructional Design & Training (IDT) workshop on the use of campus technologies such as Blackboard Learn, Blackboard Collaborate, Ensemble Media Server or Office 365.

Request software for a faculty/staff computer, classroom computer or a student computer lab.

Need help with a login/password issue? Open a ticket to request assistance from IT.

Request access to spaces on campus that require the use of electronic access control.

Request removal of access to spaces on campus that require the use of electronic access control.

Need help with a door access issue? Open a ticket to request assistance from IT.

Support and training on Blackboard Collaborate web conferencing/collaboration tool that can be integrated within Blackboard Learn.