The Intelligent Agents tool in Brightspace monitors a course or organization to find activity that matches criteria that you set and can help automate various actions. The criteria that the agents search for are log in activity, course activity, and release conditions.
Example uses for agents include:
- Emailing users with grades below a certain level
- Checking for users that have not logged in within a specific number of days
- Checking for users that view a specific content topic
For a visual tour of Intelligent Agents, considerations when setting them up, and some best practices, please see Brightspace's About Intelligent Agents page.
More information on how to create and maintain an Intelligent Agent for your course can be found on Brightspace's Set up Intelligent Agents page.
Support/SUNY Help Desk Contact Information
All support for Brightspace should go though the SUNY Online Support Services Help Desk