Service Description
Generation of reports/data from the college official frozen files for enrollment, degrees granted, retention, graduation and human resources (HRMS) official data (payroll 17) systems based on requestor specifications. Please see https://institutionalresearch.buffalostate.edu/data-and-reports for specifications of existing reports that might meet your needs.
Standard Features
Aggregate reports and data extracts available to authorized requestors
Optional Features
Report may be available on our website or dashboard;
Dean’s offices or the Department chair may already have access to the answer to your request
Report may be set up to be run by the requestor as needed
Roles and Responsibilities
Requestor – Provide detailed description of the required data and output format; adherence to data usage/disposition guidelines as defined by FERPA, HIPAA and other applicable laws and policies
Institutional Research Office – Review and evaluate the request for feasibility and anticipated time to completion; communication with requestor; deliver requested report
How to Request
Click the Request Report button and complete the request form.
Service Audience
Faculty, Staff and Students.
Service Level Agreement
Response and resolution times are based on operational hours (Monday through Friday from 8:00AM to 5:00PM).
| Service Level 2 - Normal |
|
| Response Time |
1 business day |
| Resolution Time |
3 business days |
Please Note: Response Time is measured from ticket submission date/time until the ticket is moved to an 'In Process' status. Resolution Time is measured from ticket submission date/time until the ticket is completed/resolved. A ticket in an 'On Hold' status (e.g. IT is waiting for additional information from the requestor) does not count toward the Resolution Time. Resolution time may be adjusted depending upon the nature and complexity of the request.
Service Pricing
There are no costs associated with this service
Institutional Policies
Data access subject to data governance guidelines and campus information security policies