Visix Digital Signage File Types

Notes in italics are advanced export settings, for advanced users. If you're not sure what to do, try exporting with whatever the default is.

All settings listed have been tested and confirmed with the Visix system.

File Naming- Please Note!

File names MUST start with an alphanumeric character (number or letter, case-insensitive). If a file name contains special characters (except spaces) they should be removed. Failure to do so will result in the file not correctly populating to its playlist, and may also potentially crash the associated player!

Recommended File Types

Use 3840x2160 (4K) resolution whenever possible. The system will scale content (and provide you with options on aspect ratio preservation) but this resolution is native 16:9 and will always look best. The majority of our displays are 1080p resolution, but new/replacement displays will start to phase in 4K.

.png - still image file
No transparency, progressive, 24-bit encoding

.mp4 - video file
h.264 codec, main profile, v3.1 or lower, progressive, 30fps or 24fps, square pixels, 2-8Mbps video bitrate, stereo AAC audio at 44.1khz and 128-190kbps (normalize to -10db)
Higher bitrates will play but please try not to exceed 10Mbps because it may slow down the system.

Supported File Types

.html - web page file
Visix will open a localized copy of a web page, but it is generally recommended to pull a "live" page via the web browser functionality

.jpg - still image file
70%-95% quality

.mov - video file
Format is mostly supported, but MP4 preferred.
h.264 codec, main profile, v3.1 or lower, progressive, 30fps or 24fps, square pixels, 2-8Mbps video bitrate, stereo AAC audio at 44.1khz and 128-190kbps (normalize to -10db)
Higher bitrates will play but please try not to exceed 10Mbps because it may slow down the system.

.ppt or .pptx - PowerPoint slideshow
High-resolution (4k) PowerPoint recommended. See this article for tips on resizing your presentation.

.wmv - video file
WMV 8 or later preferred
This format is largely obsolete. Use it ONLY when .mp4 is not an option.

Details

Article ID: 81085
Created
Tue 6/18/19 9:02 AM
Modified
Mon 3/4/24 12:29 PM

Related Articles (4)

How to add content to the Visix Digital Signage system.
How to increase the export size of your PowerPoint Presentation
How to schedule the display of a live web page.
Some potential solutions for solving issues accessing the Visix (AxisTV) portal.

Related Services / Offerings (1)

Display, and/or scheduling of digital media on electronic signage displays across campus.