Service Description
Faculty can request the creation of a Microsoft Team and SharePoint site for their course to have a shared space to communicate and collaborate.
Please Note: Teams/SharePoint course sites will be deleted at the end of the term.
Standard Features
Standard Service Features include:
- Teams Site
- SharePoint Site
Optional Features
There are no Optional Service Features associated with this service.
Roles and Responsibilities
Requester is responsible for providing the following information:
- Provide details related to the request including course name, number, CRN, end date, etc.
- Select access level for instructor and students.
How to Request
Click the Open a Ticket button and complete the request form.
Service Audience
Faculty, Students.
Service Level Agreement
Response and resolution times are based on operational hours (Monday through Friday from 8:00AM to 5:00PM).
| Service Level 2 - Normal |
|
| Response Time |
1 business day |
| Resolution Time |
3 business days |
Please Note: Response Time is measured from ticket submission date/time until the ticket is moved to an 'In Process' status. Resolution Time is measured from ticket submission date/time until the ticket is completed/resolved. A ticket in an 'On Hold' status (e.g. IT is waiting for additional information from the requestor) does not count toward the Resolution Time.
Service Pricing
There are no costs associated with this service.
Institutional Policies
Policy on the Use of Electronic Resources