Service Description
o IDDL staff will work with Student Accessibility Services (SAS) staff to submit videos stored within YuJa for AI-Generated Enhanced Audio Descriptions for accessibility compliance at no cost to the faculty. Enhanced Audio Descriptions automatically narrate on-screen actions that aren’t spoken to help address Title II requirements. Playback pauses seamlessly to deliver clear, detailed explanations. The result is a more inclusive learning experience and a video strategy that supports accessibility goals.
Standard Features
o Submission of videos stored within Buffalo State’s YuJa Enterprise Video Platform for addition of Enhanced Audio Descriptions
o Collaborate with Student Accessibility Services and YuJa for Support
Optional Features
o Follow-up with YuJa for inaccurate descriptions
Roles and Responsibilities
o IDDL:
§ Confirm eligibility of video with Student Accessibility Services
§ Initiate AI-Generated Enhanced Audio Descriptions
§ Communication with requestor about submission and completion of description
§ Communication with YuJa regarding technical issues
o Requestor:
§ Request for descriptions through associated ticket
§ Verify accuracy of descriptions
§ Edit descriptions in YuJa's video editing tool
o Student Accessibility Services:
§ Verify eligibility of requested videos
§ Verify sufficient credits remain for description creation (Buffalo State currently owns 100,000 credits/year. Enhanced Audio/Video Description: 16 credits/min.)
§ Communication with IDDL staff on approval of services
How to Request
Click the Open a Ticket button and complete the request form.
Buffalo State On-Demand Resources
YuJa Support
Service Audience
Faculty and Staff.
Service Level Agreement
Response and resolution times are based on operational hours (Monday through Friday from 8:00AM to 5:00PM).
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Service Level 2 - Normal
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Response Time
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1 business day
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Resolution Time
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3 business days
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Please Note: Response Time is measured from ticket submission date/time until the ticket is moved to an 'In Process' status. Resolution Time is measured from ticket submission date/time until the ticket is completed/resolved.
Service Pricing
There are no costs to faculty associated with this service. Potential costs for use of this service for non-class-related videos will be quoted at the time of request.
Institutional Policies
Policy on the Use of Electronic Resources
Copyright
Guidelines for Maintaining the Security, Confidentiality and Integrity of Customer Information
Disability-Related Discrimination Policy (Captioning)