I'm having trouble saving/editing Microsoft Office files on my Mac

If you downloaded the campus version of Microsoft Office to your Mac and you're having trouble saving/editing files, here are a couple of things you can try doing to resolve the issue.

Step 1: Try signing out of Microsoft Office and back in

Some problems with saving/editing files in Microsoft Office can be resolved simply by signing out and back in of Office. To do so, follow these steps:

  1. Open Microsoft Word (or another Office app such has PowerPoint, Excel).
  2. Click Word from the menu bar at the top, and select Sign Out.

Click Word from the Apple menu bar, and select Sign Out

  1. Click Sign out again when you receive the "Are you sure..." prompt.
  2. To sign back in, click File > New from Template > Sign in.

To sign back in, click File > New from Template > Sign in

  1. When the Microsoft Sign in screen appears, enter your Buffalo State username followed by @buffalostate.edu and click Next.

Don't include "mail" when you sign-in

  1. You will be redirected to the Buffalo State sign-in page. Enter your network password and click Sign In. If you are prompted to Stay signed in? click No.

Enter password

Step 2: Save your files on your Mac (instead of online)

By default, Office apps like Word assume you want to save your files to an online location such as OneDrive, Dropbox or iCloud. If you don't use any of these cloud storage apps, you can choose to save your work directly on your computer by doing the following:

  1. Open Microsoft Word (or another Office app such has PowerPoint, Excel).
  2. When you are ready to save the file, click the Save button on the menu bar at the top, or choose File > Save.
  3. When the save dialog box appears, click the On My Mac button if there is one. If you see an Online Locations button instead, Word is already set to look for local locations (on your computer).  

Click the On My Mac button if there is one

  1. Click Where to select a local storage location (e.g. Desktop, Documents) and click Save.

Select where you want to save your file

Details

Article ID: 92027
Created
Wed 11/13/19 9:26 AM
Modified
Wed 11/13/19 9:54 AM

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