Blackboard Learn: Extended Maintenance for Update and New Features

Affected Services Blackboard Learn
Description SUNY will update Buffalo State’s Blackboard Learn (Learning Management System – LMS) on Wednesday, November 7th from 12:00 a.m. – 7:00 a.m.  Blackboard Learn will be unavailable during this six-hour period. Please inform your students.  

After the update, every user will experience this prompt (pop-up box) for security management outlining Blackboard’s “Privacy, cookies and terms of use”: 

Terms of use prompt

Once accepted, the prompt will no longer appear. You may not proceed without clicking on Agree & Continue

Enhancements from the Update
  • Faculty and students using New Box View will now have the ability to download annotated files. Students can download the annotated file after their submission has been graded.  
  • Performance improvements will also be made to discussion, achievements, and self peer assessments. 
Once the system is available, Blackboard Learn users may need to clear their cache and restart their browsers. Users who continue to experience issues when the site becomes available should open a ticket with Open SUNY Support Services Help Desk or call (844) 673-6786.
Start Time 11/7/18 12:00 AM
End Time 11/7/18 07:00 AM
Estimated Downtime Up to 7 hours
Additional Notes  

If you have any questions regarding this service outage, please contact the RITE Support Desk (716) 878-4357 or