Information Technology: Server Maintenance, Server Downtime, Monday, March 25

Affected Services

File Storage - Network File Shares for departments, faculty, staff, students


Infrastructure Server Maintenance


Campus based server infrastructure maintenance will be performed on Monday, March 25, 2018 from 5 a.m. – 7a.m.

As maintenance is performed,  the following services will be unavailable: access to file shares for faculty, staff, students, and departments. 

Start Time

5:00 a.m.

End Time

7:00 a.m.

Estimated Downtime

2 hours

Additional Notes

System not working as expected? Check the IT Alerts page.

If you have any questions regarding this scheduled maintenance, please contact the IT Help Desk (716) 878-4357 or

Emergency Outage for ITEC Hosted Blackboard Learn Systems: 12pm - 1pm Today - RESOLVED

Affected Services Blackboard Learn
Incident Description Blackboard Learn systems will be unavailable from approximately 12pm – 1pm today for an emergency maintenance to address a hardware issue. ITEC will work to bring systems back online as quickly as possible after the emergency maintenance is complete. 
Incident Start Time 03/19/19 12:00 PM
Incident Resolution Time 03/19/19 1:00 PM
Incident Number CHG0030878
Latest Update ITEC has completed the emergency maintenance and Blackboard is back online.

If you have any questions regarding this service outage, please contact the IT Help Desk (716) 878-4357 or

Beware of fraudulent “Your Earning For March 2019” email

Several people on campus have received a phishing e-mail similar to the one below. The message contains the subject “Your Earning For March 2019” and baits the recipient to click on a phony Payroll link to check their “Earnings Statement.” This is a phishing email designed to steal your account information!

If you received this message, or one similar to this, you are advised to delete the message immediately. Never click on hyperlinks or open attachments contained within the message, and never reply to these types of messages! If you received this message, or one like it, and mistakenly clicked on the link, it is imperative that you change your password immediately!  Clicking on the link may have no noticeable effect, but may result in your e-mail account or computer being compromised.

Buffalo State employees should access online information on their paychecks, W2s, etc. ONLY through the NYS Payroll self-service portal.  Instructions can be found at:

In addition, SUNY campuses have received a number of fraudulent direct deposit change forms. Please be assured that all requests for direct deposit changes are carefully monitored by the Buffalo State Payroll staff, and are not processed until the changes are confirmed directly with the employee.  No fraudulent direct deposit change requests have been processed on our campus. If you have any questions regarding NYS Payroll Online or your direct deposit information, please contact Payroll at 4124.

If you have any questions or concerns, please contact the Help Desk during our regular business hours.


sample message


Deployment of Office 2016 In Progress

Information Technology began upgrading campus computers from Office 2013 to Office 2016 (i.e., Outlook, Word, Excel) the week of December 24. Devices that are already running 2016 will be skipped. The upgrades will continue throughout January until they are complete.
Anyone who wishes to upgrade to Office 2016 now can do so by following these instructions:

Please contact the IT Help Desk, 878-4357, with questions.