Welcome new students!

RITE Services is excited to welcome you to Buffalo State to start the Fall 2018 semester. We hope to make your technology experience a smooth one as you embark on your college career.

As a Buffalo State student, you'll need to access several online systems like Banner, Blackboard and Gmail. To learn about these systems and how to access them, visit our Welcome to Buffalo State! page.

After setting up your accounts, visit our Knowledge Base and learn how to setup Gmail on your Android or iPhone. You'll also find many other how-to guides and FAQs related to campus technology.

Need help with something? If you are having trouble accessing one of your accounts visit our Service Catalog and open a Login Assistance ticket. Or, if you just have a question about something, open a General Technology Help ticket.

The RITE Support Desk has moved! Come see us in Bulger!

Need help? You're in the right place

Have a question about campus technology? Head over to the Knowledge Base, browse through the categories, or view the recent and popular articles. You'll find how-to guides, training resources, troubleshooting information, common questions, information about ongoing problems and more. 

Need to request something? Head over to the Service Catalog, browse through our services, or view the new and popular services. Watch the video below to learn how to open a ticket from the catalog. 

Not finding what you're looking for? Click inside the "Search the client portal" box at the top and perform a quick search. Click on the globe to the left of the search box to limit your search to just the Knowledge Base or Service Catalog. 

Learn How to Open a Ticket

Contact the RITE Support Desk

Phone 716-878-4357
Email rsd@buffalostate.edu
Walk-In Bulger Communication 200

RITE Support Desk - Summer Hours

Monday 8:30 AM to 5 PM
Tuesday 8:30 AM to 5 PM
Wednesday 8:30 AM to 5 PM
Thursday 8:30 AM to 5 PM
Friday 8:30 AM to 5 PM
Saturday Closed
Sunday Closed

RITE Support Desk

Instructional Design and Training