Need help with campus technology?

Have a question about campus technology? Head over to the Knowledge Base, browse through the categories, or view the recent and popular articles. You'll find how-to guides, training resources, troubleshooting information, common questions, information about ongoing problems and more. 

Need to request something? Head over to the Service Catalog, browse through our services, or view the new and popular services. Watch the video below to learn how to open a ticket from the catalog. 

Not finding what you're looking for? Click inside the "Search the client portal" box at the top and perform a quick search. Click on the globe to the left of the search box to limit your search to just the Knowledge Base or Service Catalog. 

Learn How to Open a Ticket

Contact the IT Help Desk

Phone 716-878-4357
Email ithelpdesk@buffalostate.edu
Walk-In Bulger 200

IT Help Desk - Fall Hours

Monday 8:30 AM to 8 PM
Tuesday 8:30 AM to 8 PM
Wednesday 8:30 AM to 8 PM
Thursday 8:30 AM to 8 PM
Friday 8:30 AM to 7 PM
Saturday 9 AM to 5 PM (walk-in only)
Sunday Closed

Instructional Design and Training