Welcome to the RITE Self-Service Portal!

Have a question about campus technology? Head over to the Knowledge Base, browse through the categories, or view the recent and popular articles. You'll find how-to guides, training resources, troubleshooting information, common questions, information about ongoing problems and more. 

Need to request something? Head over to the Service Catalog, browse through our services, or view the new and popular services. Watch the video below to learn how to open a ticket from the catalog. 

Not finding what you're looking for? Click inside the "Search the client portal" box at the top and perform a quick search. Click on the globe to the left of the search box to limit your search to just the Knowledge Base or Service Catalog. 

Learn How to Open a Ticket

Alerts

We are currently experiencing an issue with Public Calendars in Outlook. RITE has opened a ticket with Microsoft to address this issue. We do not have a timeline for resolution at this time. Thanks for your patience.

Contact the RITE Support Desk

Phone 716-878-4357
Email rsd@buffalostate.edu
Walk-In Butler Library 147

RITE Support Desk - Fall Hours

Monday 8 AM to 8 PM
Tuesday 8 AM to 8 PM
Wednesday 8 AM to 8 PM
Thursday 8 AM to 8 PM
Friday 8 AM to 7 PM
Saturday 9 AM to 5 PM (walk-in only)
Sunday 11 AM to 8 PM (walk-in only)

RITE Support Desk

Instructional Design and Training