IT Help Desk

The IT Help Desk is your first point of contact for technical assistance on campus. We have a kind and courteous staff on hand to support the computing needs of faculty, staff and students.

Primary Support Areas

• Banner (Faculty, Staff Only)
• E-mail (Gmail, Office 365)
• Mobile (Android, iOS)
• Network Connectivity
• Password/Login Issues
• Printing
• Windows/Mac OS

Contact Information

There are a number of ways to contact the IT Help Desk for technical assistance:

• Open a Ticket
• Call Us: 716-878-4357
• Email Us: ithelpdesk@buffalostate.edu
• Stop By: Butler 103, at the "Ask Us" desk (appointment recommended)

Fall/Spring Hours

• Monday - Thursday 8:30am-5:00pm
• Friday 8:30am-5:00pm
• Saturday/Sunday Closed

Summer/Intersession Hours

• Monday - Friday 9:00am-5:00pm
• Saturday/Sunday Closed