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Services A-Z (69)

# A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

A/V Equipment Loan

Provide event or instruction-related A/V equipment for on campus use.

A/V Space Improvement Request

Audio and Video design and space improvement services for the academic and administrative departments of Buffalo State. Includes computing hardware and software.

Academic Discretionary Funds Budget Reconciliation and Projection

Weekly reconciliation of Purchase Requisitions submitted for Academic Discretionary Funds: Academic & Scientific Equipment (A&SE) 860095-00
and Academic Equipment Replacement (AERF) 860096-00. This report is emailed to authorized personnel on a weekly basis

Adhesive Vinyl Cut Lettering

Layout design and use of equipment for solid color adhesive vinyl for attaching to walls, windows, and floors. Most often used for art exhibitions, but can also be used as directional signage.

Audio Conferencing

Phone based audio conferencing service hosted by Intercall.

Audio Studio Production

A crew member will direct audio capture of content within Bulger Communication Center studios.

B

Banner and Degree Works Reporting

Generation of reports/data files from the enterprise SIS (Banner) and degree audit systems (Degree Works) based on requestor specifications

Banner Assistance for Faculty/Staff

Need help with a Banner SSB or Banner INB issue? Open a ticket to request assistance from RITE Services.

Banner Development/Programming

Banner is Buffalo State’s Student Information System. Integrated with systems in most major functional areas, Banner supports Admissions, Financial Aid, Student Records, Student Accounts, Housing, Advisement, and many other student services.

Banner Self-Service (SSB) Access

Banner is Buffalo State’s Student Information System. Integrated with systems in most major functional areas, Banner supports Admissions, Financial Aid, Student Records, Student Accounts, Housing, Advisement, and many other student services.

Blackboard Community Organization Request

Buffalo State faculty and staff may request a Blackboard Community Organization for campus-related activities.

Blackboard Course Merge Sections

Request the merger of course sections into a single Blackboard course site.

Blackboard Third Party Application Integration

Consultation and integration of third party applications within the Blackboard LMS (Learning Management System).

Buffalo State ID Card

Request a new or replacement Buffalo State ID card.

C

CATV Campus Cable Infrastructure and Planning

Design, develop, plan and maintain Campus CATV systems.

Cellular Telephone

Request the purchase of a new mobile phone, upgrade a mobile phone or reset a mobile phone password.

Computer and Software Utilization Reporting

Generation of reports/data files from the enterprise hardware/software asset management system (K2) based on requestor specifications

Computer Move, Swap or Temporary Relocation

Request the move, swap or temporary relocation of campus-owned computers and/or peripherals.

Computer Surrender

Use this request form to surrender campus-owned computers that are no longer being used.

Configure E-mail on Mobile Device

Request assistance configuring your campus e-mail account on a mobile device.

D

Data Recovery Assistance

Request assistance with the recovery of data from a campus-owned client device (due to accidental deletion or data loss due to hardware failure).

Degree Works Access

Degree Works is Buffalo State’s Advising Support / Degree Audit System, a Web-based tool to help students and advisors monitor students’ progress toward degree completion.  Integrated with Banner, the campus Student Information System, Degree Works provides real time degree audit sheets, “what if” analysis of program changes, and unofficial transcript information.

Design Consultation

Consultation to design web or print media (posters, flyers, etc.) for College's academic and administrative needs.

E

Electronic Door Access

Request access to spaces on campus that require the use of electronic access control.

Electronic Door Access Issue

Need help with a door access issue? Open a ticket to request assistance from RITE Services.

Email Issue

Need help with an email issue? Open a ticket to request assistance from RITE Services.

F

Field Production

Audio/Video capture of content on campus but outside of Bulger Communication Center TV studios. Single or multiple camera.

Finishing Services

Finishing services may be added to print services or can be a stand-alone service.

G

General Technology Help

Have a question about technology on campus? This is a good place to start.

H

Hardware Issue

Need help with a computer or printer issue? Open a ticket to request assistance from RITE Services.

Hardware Request

Request the installation/setup of existing hardware/equipment, request a new or used computer, or initiate the purchase of new hardware/equipment.

HR Reporting

Generation of reports/data files from the enterprise Human Resource Management database based on requestor specifications

L

Learning Management System (Blackboard)

Support and training for Blackboard Learn for online, hybrid and face to face courses.

Lecture Capture

Operation and support of automated lecture capture systems on campus installed in TECH 160, 258 and 358.

Live Event Streaming

Audio/Video capture and streaming of content within Bulger Communication Center studios or specified field locations on campus with fiber transmission access. Single or multiple cameras/audio sources may be used.

Login Assistance

Need help with a login/password issue? Open a ticket to request assistance from RITE Services.

M

Media Server (Ensemble Video)

Support and training on Ensemble Video that provides restricted access streaming of copyright and faculty created materials for students in courses and on websites.

O

Online Course Development

Assistance/workshops in developing and refreshing online courses.

P

Pay-To-Print Installation

Request the installation/setup of pay-to-print for student use in a computer lab.

Pay-To-Print Supplies

Request toner and paper for printers in the campus pay to print system.

Photography Location Shoots

Photographic coverage of classroom and campus events for use in publications, websites, presentations and prints.

Photography Media Transfer

In lab photographic production of slide and negative scans, and two-dimensional copy work for use in publications, classroom presentations, academic assessment and accreditation, websites and prints

Photography Studio Shoots

In studio still photographic production for use in publications, classroom presentations, academic assessment and accreditation, presentations, websites and prints.

Plagiarism Detection (Turnitin Feedback Studio)

Turnitin Feedback Studio is a similar text detection software that instructors may require students to use at Buffalo State. This software may be used as an educational tool to assist students in learning how to properly cite resources, to decrease instances of academic misconduct, and/or to assist in the identification of acts of academic misconduct.

Post Production Video/Audio Editing

Digital non-linear video and audio editing. In this editing process, the original source material is digitized into PC-based systems, and the pieces are assembled in a non-destructive manner that allows modification of editing decisions without having to reedit the entire project. Because the footage is digitized for this process, it can easily be used for Web, DVD, or broadcast presentations.

Presentation System Assistance

Need help with a presentation system issue in a classroom? Open a ticket to request assistance from RITE Services.

Printing Services

Design and/or printing for College's academic and administrative needs.

R

Regularly Scheduled Workshop Opportunities

Register for an Instructional Design & Training (IDT) workshop on the use of campus technologies such as Blackboard Learn, Blackboard Collaborate, Bengal Success Portal, Ensemble Media Server or Office 365.

Request a Training from IDT

Request a training session with an Instructional Design & Training (IDT) team member on the use of campus technologies such as Blackboard Learn, Blackboard Collaborate, Ensemble Media Server or Office 365.

Resource25/25Live

Classroom scheduling services

RITE Enterprise Project Request

Review of proposals received through governance. Project proposal routing process and status:

Formal evaluation of project requests via RITE governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.

S

Server and Storage Provisioning (Physical and Virtual)

Determine resources and configure the memory, CPU and storage allocation from the specifications given from the requestor.
Configuration and installation of security software on the server (antivirus, firewall, and security updates). The installation of any other software and license needed to be implemented agreed by both parties.

SharePoint

Collaboration and document sharing services

Software Issue

Need help with a software issue? Open a ticket to request assistance from RITE Services.

Software Request

Request software for a faculty/staff computer, classroom computer or in a student computer lab.

Status of Surrendered Computer

Use this request form to begin an inquiry concerning the status of a previously surrendered campus computer.

Student Response Systems (TurningPoint Clickers and ResponseWare)

Introductory to advanced training on use of TurningPoint student response system, system troubleshooting.

Studio Production

Audio/Video capture of content within Bulger Communication Center TV studios. Single or multiple cameras.

T

Technology Fee Budget Reconciliation and Projection Report

Weekly reconciliation of Purchase Requisitions submitted for Technology Fee, account 900820-00 are emailed to authorized personnel.

Technology Fee Purchase Requests

RITE Operations Management will accept Purchase Requisitions for authorized Technology Fee purchases.

Technology/Server Consulting

Review of application software technology and server specifications to recommend the best course of action for resources needed.

Telephone Lines - Administrative

Buffalo State College offers telephone services to administrative offices.

Television Systems Engineering

Television Engineering Support

Test Scoring and Survey Analysis

Process optical mark recognition (OMR) control sheets and response forms and produce reports and data files of test scores and survey responses/summary statistics.

V

Video Conference and Web Conference Support

Technical support provided in designated instructional spaces and conference rooms for two-way live, real-time video and audio for Buffalo State related academic and administrative activities.

Visix Digital Signage

Production, upload, display, and/or scheduling of digital media on electronic signage displays across campus.

Voicemail

Request a voicemail box or reset of voicemail password.

W

Web Application Development

Development of custom web database applications and forms

Web Conferencing (Blackboard Collaborate)

Support and training on Blackboard Collaborate web conferencing/collaboration tool that can be integrated within Blackboard Learn.