Pay-To-Print Installation

Service Description

Request the installation/setup of pay-to-print for student use in a computer lab.

Standard Features

Standard Service Features include:

  • Facilitate the collection of Bengal Bucks to pay for services at campus printers and copiers.
  • Evaluate request and schedule date for installation. Configure, install and/or relocate campus owned network printers and peripheral(s).

Optional Features

Optional Service Features include:

  • Assistance with funding and purchase of network printers, as well as paper, toner. Setup/configure print release station computer. Physically securing device in location. 
  • A dedicated print release station is required to setup Pay for Print. If the lab doesn't have a computer that can be used as a dedicated release station, a used PC can be provided by IT Services.

Roles and Responsibilities

User Responsibilities:

  • User is responsible for providing details related to the request including their contact information, device name and location of affected computer(s), and queue name of the network printer.
  • User agrees to allow IT Services staff to access the lab to configure pay for print.
  • User agrees to allow IT Services staff to access computer(s) remotely to configure pay for print.

IT Services Responsibilities:

  • IT Services will assist with the configuration of pay for print.
  • IT Services will communicate the status of the request to the user as needed.

How to Request     

Click the Open a Ticket button and complete the request form.

Service Audience 

Faculty, Staff, Students.

Service Level Agreement

There is no Service Level Agreement (SLA) associated with this service.

Service Pricing

There are no costs associated with this service.

Institutional Policies

There are no Institutional Policies associated with this service.

 
Open a Ticket

Details

18434
Created
Thu 3/9/17 11:23 AM
Modified
Thu 2/7/19 11:57 AM