Television Systems Engineering

Service Category Communication and Collaboration
Service Name Television
Service Offering Title Television Systems Engineering
Service Offering Description Television Engineering Support
Standard Service Features Design, develop, consult, construct, maintain and repair television studio and observational facilities.  Support equipment in Bulger and Savage studio facilities, as well as observational labs in department use.  
Optional Service Features Systems design, project development, system construction, equipment installation and facilities maintenance and repair for other campus based studios upon request and as time allows.
Consultation with vendors, contractors, and SUCF.
Service Pricing (if applicable) n/a
Service Billing (if applicable) n/a
Service Owner/Team CrtvMedSrv
Service Roles/Responsibilities Campus Services
Networking / Telecommunications Infrastructure
Facilities
 
Service Hours of Availability Monday - Friday 8:30 am - 4:30 pm *excludes college holidays
Service Special Considerations  
How to Request Service and/or Support Phone 716-878-4921
Service Audience  Staff;Faculty;Students
Service Level Agreement  
Request Turnaround Time Dependent on consultation.
Service Support Options  
Incident Resolution Time Maintenance and / or repair: upon notice, 48 business hours unless parts or procurement of parts necessary. 
Service Availability  
Maintenance Windows  
Maintenance and Outage Notifications  
Service Security Requirements and Considerations  
Performance Metrics Review and Reporting  
Relevant Institutional Policies  

 

 

Details

18413
Created
Thu 3/9/17 10:52 AM
Modified
Thu 3/9/17 10:52 AM