IT Help Desk

Summary

Learn how to contact the IT Help Desk, your first point of contact for technical assistance on campus.

Body

IT Help Desk

The IT Help Desk is your first point of contact for technical assistance on campus. We have a kind and courteous staff on hand to support the computing needs of faculty, staff and students.

Primary Support Areas

  • Banner (Faculty, Staff Only)
  • E-mail (Office 365)
  • Mobile (Android, iOS)
  • Network Connectivity
  • Password/Login Issues
  • Printing
  • Windows/Mac OS
Please Note: The IT Help Desk only supports campus owned equipment and software.

Contact Information

There are a number of ways to contact the IT Help Desk for technical assistance:

Fall/Spring Hours

  • Monday - Thursday 8:30am-7:00pm
  • Friday 8:30am-6:00pm
  • Saturday/Sunday Closed

Summer/Intersession Hours

  • Monday - Friday 9:00am-5:00pm
  • Saturday/Sunday Closed
Please Note: During non-business hours, you can open a ticket, leave voice mail or e-mail us. We'll respond to your inquiry when we reopen the following business day. We recommend scheduling an appointment for all in-person visits.