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👉🏽 Student orientation videos (YouTube playlist)
Find everything from the starting basics to more detailed explanations of major Brightspace topics on the Official D2L YouTube Video Playlist.
👉🏽 Course homepage basics
The D2L Support Discussion at the link here will introduce you using the main Brightspace homepage and general interface.
👉🏽 Finding your Brightspace courses
Shortly after registering for courses in Banner, you'll be able to find those classes and their instructional materials using the info at this article from D2L Support on Navigating to Your Classes and Course Content.
👉🏽 Troubleshoot missing course content
A common question for new students is why not all of their courses are showing up in Brightspace. The community help article linked here explains what may be going on and how to troubleshoot.
👉🏽 Troubleshooting quiz issues
The instructions linked here explain what to do if you're having difficulty using or finding quizzes within your courses. Your instructor can also be an important resource if you're finding something unexpected when taking a quiz.
👉🏽 Using Ally to view alternative accessible formats for course content
The accessibility feature integrated into Brightspace is called Ally, which lets you do things like access course materials in alternate formats like audio recordings, ePubs for e-readers, and automatic screen readers. and you can learn more about using the feature here.
👉🏽 Brightspace Browser Compatibility
This help article from the SUNY Online Help Desk explains which web-browsers have been tested for compatibility with Brightspace, and how to update them if you have an old version.
👉🏽 Clearing web-browser cache/cookies to troubleshoot a login
Some common login issues can be resolved by clearing the temporary cache in the web-browser you're using, and the help article linked here gives the steps to complete that fix.