Email Notifications

Within the Email Notifications tab, you are able to specify Appointment Notifications, connect your Exchange Calendar with the Bengal Success Portal, specify settings to recieve Summary Emails, and set Tracking Notification rules.

After logging into the Bengal Success Portal, click on the menu, click on your name and select Email Notifications.
access email notification settings from main menu in starfish

Appointments Notifications

Under Appointments Notifications, you are able to set planning reminders, appointment alerts, and connect your Exchange Calendar with the Bengal Success Portal.

  1. Next to Planning Reminders, specify if and when you would like an email reminder regarding upcoming appointments.
  2. Select the box next to Appointment Alerts to specify if you would like to be alerted before an appointment starts.
    1. Use the dropdown arrow to specify when you would like to be alerted about upcoming appointments
  3. Under Send me an email with a calendar attachment for every: specify if you want an email with a calendar attachment when there is a change to my appointments and/or change to my Office Hours/Group Sessions.
  4. If desired, you can have the Bengal Success Portal ready busy times from you external Exchange calendar.

Summary Emails

Using the checkboxes, you are able to specify if and when you would like a summary email of all tracking item and appointment activity.

Summary emails section of Email Notifications where you can choose to receive daily emails at a specific time, or weekly emails on a specific day and time.

Tracking Item Notifications

  1. Click the box next to each item if you would like an email sent to you immediately when:
    1. An item is raised
    2. An item is cleared

 You may be notified of tracking items raised for the rules listed under Flag Rules. Note that for rules with emergency notifications, your personal notification preferences will be overridden and you will always be notified immediately when a tracking item is raised for that rule.

  When you are finished making any changes, click Submit at the bottom or top of the page.

Details

Article ID: 34924
Created
Tue 8/8/17 2:59 PM
Modified
Thu 9/13/18 10:02 AM