How do I use the Clutter feature in Outlook?

The Clutter folder in Outlook is designed to help you "filter low-priority email" in your account, making it easier to get to your most important messages.

To help train Clutter to categorize your emails correctly, you can simply drag emails from your Clutter folder to your Inbox to signal that messages from that sender should go there instead.  Likewise, you can drag emails from your Inbox to your Clutter folder if they should appear there.

If you would like to turn off the Clutter feature, sign in to Outlook on the web, make sure you are in the Mail app, and on the navigation bar, go to Settings (the gear icon in the upper right)Options > Mail > Automatic processing > Clutter. Choose Don't separate items identified as Clutter> Save

For more information, please go see Use Clutter to sort low-priority messages in Outlook or Use Clutter to sort low priority messages in Outlook 2016 for Mac.


Article ID: 34291
Wed 7/26/17 8:56 AM
Tue 1/30/18 10:29 AM