Adding Captions to Blackboard Collaborate Ultra Recordings

Once you have obtained caption files for your Blackboard Collaborate Ultra recordings using the Request Captioning ticket in the IT Portal, the following instructions will help you add new or overwrite existing captions.

Adding new caption files to Collaborate Ultra recordings

  1. From Collaborate scheduler in either your Course Tools in Blackboard Learn or your Blackboard Collaborate Supervisor account, select Recordings from the tabs on the left and find the recording you want.
  2. Select the Recording options menu (the circle with the three dots inside located to the right of the recording title), and select "Add caption source."
  3. Browse for the VTT or SRT file for the recording and upload it.

Blackboard Collaborate Ultra recording list indicating Recordings options button and Add Caption Source option

Overwrite captions

Recordings with captions have a Closed caption options menu. Open that menu if you want to overwrite the captions.

  1. From Recordings, find the recording you want.
  2. Select the Closed captions options menu (the rectangle with "CC" inside located to the right of the recording title), and select "Overwrite caption source."
  3. Browse for the VTT or SRT file for the recording and upload it.

Blackboard Collaborate Ultra Recordings screen shot indicating Closed caption options and Overwrite caption source option

Please always check your captions for accuracy and use the original caption request ticket to follow up with any issues.

For more information, see the Add captions to your recordings section of Blackboard's Captions in Collboarate page.

Details

Article ID: 108151
Created
Wed 5/20/20 11:43 AM
Modified
Thu 5/21/20 11:08 AM