My Recently Visited Services
Request replacement equipment or initiate the purchase of new hardware.
Request access to spaces on campus that require the use of electronic access control.
Support and training on test scoring using bubble sheets in Gradescope
Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.
Student living in the residence halls can use this ticket to report an issues with door access.
Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.
Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.
Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.
Captioning requested through this service is submitted by IDDL staff to Rev.com for captioning with 24 hour turnaround time for files 60 minutes or less and 99% accuracy.
Need help with a login/password issue? Open a ticket to request assistance from IT.
Need professional photographs taken? Complete this request form to have our photographer assist with your project.
Request a Brightspace development shell.
Generation of reports/data from the college official frozen files for enrollment, degrees granted, retention, graduation and human resources (HRMS) official data (payroll 17) systems based on requestor specifications.
Request the setup of scan to email functionality on a network printer/copier/scanner.
Request assistance with D2L Brightspace
Technology consulting services to ensure that we make the best possible choices when considering technology use and adoption across campus.
Have a question about technology on campus? This is a good place to start.
Need help with a Qualtrics issue? Open a ticket to request assistance from IT.
Request the addition/removal of voicemail from an existing phone line.
Request conversion of a phone line from analog to digital or from digital to analog.
Support and training for the deployment of departmental electronic course evaluations (Watermark Course Evaluations & Surveys).
Need help with a software issue? Open a ticket to request assistance from IT.
Request a hardware token for use with multi-factor authentication (MFA).