My Recently Visited Services

Have a question about technology on campus? This is a good place to start.


Need help with a login/password issue? Open a ticket to request assistance from IT.


Request access to spaces on campus that require the use of electronic access control.


Buffalo State faculty and staff may request a Brightspace Community Organization for campus-related activities.


Need help with a software issue? Open a ticket to request assistance from IT.


Locked out of your Buffalo State accounts? Open a ticket to have the IT Help Desk help you regain access.


Need help with a computer or network printer issue? Open a ticket to request assistance from IT.


Request replacement equipment or initiate the purchase of new hardware.


Refreshing online and hybrid courses through Course Design Reviews using the Buffalo State Open SUNY Course Quality Review (OSCQR) tool.


Room scheduling services


Request remote access to a Windows desktop on campus.


Request a new or replacement Buffalo State ID card.


Student living in the residence halls can use this ticket to report an issues with door access.


Request assistance with a phone or phone line issue.


Request assistance from the Marketing and Communications Office with design, signature logos, writing, editing, and printing/production. Note: If you are seeking services from Kaylene Waite in the Design and Print Center, please go to https://designandprint.buffalostate.edu to fill out the job request form for that office.


Captioning requested through this service is submitted by IDDL staff to Rev.com for captioning with 24 hour turnaround time for files 60 minutes or less and 99% accuracy.


Need professional photographs taken? Complete this request form to have our photographer assist with your project.


Request a new Drupal site, administrative access to an existing Drupal site, or assistance with your Drupal site.


Need to make a video? Complete this request form to have our Video Production team assist with your video project.


Support and training on YuJa Video that provides restricted access streaming of copyright and faculty created materials for students in courses and on websites.


Display, and/or scheduling of digital media on electronic signage displays across campus.


Generation of reports/data from the college official frozen files for enrollment, degrees granted, retention, graduation and human resources (HRMS) official data (payroll 17) systems based on requestor specifications.


Formal evaluation of project requests via IT governance committee review process with appropriate teams, feasibility study and analysis. Communication with requester and status updates.


Request software to support a campus service, for a faculty/staff computer, classroom computer or a student computer lab.


Support and training for the deployment of departmental electronic course evaluations (Watermark Course Evaluations & Surveys).